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"Hard bed,cold room,food terrible. it's a shame because it's a nice place Anthony was very understanding to the reasons i left after three days kind regards a.j.elliott "

"Do not get put in rm 237. The pool pump keeps you awake all night and to make it worse recemption knows about it ???? Forget the bar for meals. I was forgotten the first night, over an hour for fish and chips and onky got them because i went back up to the bar and asked where it was. Second night they did the same to someone else but got meal wrong as well. He asked for his money back. But they then tried to give me his dinner that had sat on the bar for 5 mins. I hadnt even sat down when they tried to serve it me. The barstaff even argued with me whrn i refused it. Fawlty towers. I got a garage sandwich the next night to be safe ! The hotel room was great when i got moved. Very comfortable and gym, pool etc great. With nice staff. "

"Top no"

"N/a"

"We had a superb stay. The staff are fantastic - helpful, friendly and excellent service. The food at breakfast and dinner was delicious. Highly recommend. "

"clean room, noisy air conditioning, staff helpful"

"Excellent gem of a hotel. Clean, comfortable and good service. Would definitely return "

"Room was clean with a kettle, fridge, tv and coffee machine. Really friendly and nice staff. Very close to shops including waitrose. "

"When we arrived the outside looked like it needed a little bit of TLC but once we got inside could not fault it. We are four married ladies that just wanted a weekend away to chill, unwind with a bit of retail therapy thrown in. This hotel was perfect for that. We stayed in a spacious room with 4 single beds. Staff were lovely. Food was delicious and reasonably priced. And to top it off we were a 5-10 cab ride away from Ashford designer outlet. Would definitely recommend and will definitely be staying there again."