Find hotels near Hayden Auditorium, Hiram from AED 212

"Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time. It was a bar got a hand shower you should be able to connect to, but there was no way to connect it and have it stay in place and then it was only 4 ft in the air. Being 6 foot tall, this was not ideal. The real kicker was after checking in I received a text telling me that I could respond if there were any issues so I sent pictures of the issues that I just mentioned, and never got a response."

"Good experience overall. Relatively clean but aged and worn carpet. Staff was friednly and attentive. Shout out to Sai for being very helpful. "

"Great place close to Cuyahoga Park for our family of 6. Very spacious room and great breakfast. "

"Rooms were very clean and comfortable. Beds were incongruous… one bed was very comfortable, while the other had a less comfortable, very springy-like mattress, but acceptable. Nice to have a microwave and mini refrigerator. Clean bathroom with adequate space and counters. Coffee & ice by the lobby was convenient. Front office staff was fairly friendly. AC/Heat & Fan unit easy to operate. The only negative was the strong smell of cleaning product (like Pine-Sol) that was eminent and noticeable during our entire stay (maybe somewhat less noticeable on Day 2, but still present). Would recommend highly, due to comfort, cleanliness, and cost!!"

"Clean room and fresh hot breakfast. We didn’t to enjoy the hot tub this time but looking forward to it next time "

"First thing when you walk in, you get knocked down by a horrible waft of unbearable cologne or air freshener. It smells terrible and was way too strong. Rm. 207. We had no hot water in the room all weekend despite running the faucets for 15 minutes. The faucets on the sink were loose and the toilet barely flushed. The manager came in and fixed the sink fixtures and tried to fix the toilet but it didn't make much difference. Overall the room was poorly maintained. We found a squished bug in the silverware drawer and the second day, a LIVE carpet beetle larvae in the sink. Talked to the front desk and was told they were sold out of rooms and the Mgr. wouldn't be back until Monday. For over $700 for 3 nights, not Acceptable!!!"

"An hour after checking in, and during Kent State University graduation weekend, the hotel suffered a power outage. I understand this is a regular occurrence that usually resolves in a few hours. However, when I checked out the next day, power was still out. Third floor hallway was dark, had to use my phone light to find my room (power in my room worked). Strangely, the microwave in my room started buzzing with the glass table circling inside, only way to get it to stop was to unplug it. Elevators didn't work, had to use the stairs. The staff was phenomenal managing a very difficult situation."

"Restaurant was great. Room was clean but dated. Staff was very helpful and gracious especially with having our dogs with us. Provided a room that accomodated them and easy to take them out. Parking in back was also convenient."

"Staff was aggressive not professional and repeated negative policies repeatedly. And suggested that I cancel my stay…."