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"Staff are friendly, pub and grill is good but rooms were really warm at night, and it sounded like an elephant was walking above our room on the second floor. I’d suggest when booking with a child not to put us above the bar terrace, it was loud for a long time. "

"Fantastic value and great little hotel. Furnishings are modern and if a good standard. Very clean and lovely toiletries"

"Lovely hotel in great location Staff are outstanding just so friendly and helpful Rooms are very comfortable and whole hotel has a nice ambience "

"Check in excellent - problem with key card not working but quickly rectified. Very chatty, friendly and helpful young lady checked is on and was very informative"

"Amazing. Arrived at around 3am from a night flight to be greeted by a warm cookie! The room was immaculately clean, and the bed was like a cloud (pillows and blankets were unreal), staff were all super pleasant, can’t wait to come back. "

"A very good hotel. Lovely and clean. Check in was efficient and a good experience. Staff were very good. The room was excellent and very clean. "

"It was 200% better than my first stay glad I gave it a second chance."

"Fabulous Apart from the quality of the surroundings, the opulence of the decor and the delicious food- a hotel is made successful by its staff. The Vermont exceeds all expectations in this area. Staff are welcoming, helpful, easy to chat with and really can’t do enough for their customers. If we’re in the Newcastle area we will always be staying here ( we’ve stayed in a few others but they don’t compare). 11/10 👍"

"Quick walk to the railway station "