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Aparthotel

Somerset Swan Lake Hefei

4.0 star property

Choose dates to view prices

Somerset Swan Lake Hefei in Shushan offers a quiet retreat with gardens and an indoor pool. Guests can recharge in the sauna or steam room, while kids enjoy the playground. The aparthotel provides high-speed WiFi, a business center, and a health club for leisure and work needs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
The current price is AED 261
AED 277 total
includes taxes & fees
9 Jun - 10 Jun

About this property

Somerset Swan Lake Hefei

  • Upscale family-friendly aparthotel located in Hefei New Culture District
  • A garden, a playground, and dry cleaning/laundry services are just a few of the amenities provided at Somerset Swan Lake Hefei. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a health club and a business center.
  • Other perks at this aparthotel include:
    • An indoor pool
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
    • Smoke-free premises, luggage storage, and free newspapers
  • Room features
  • All 250 rooms have comforts such as fireplaces and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
  • More amenities include:
    • Rainfall showers, tubs or showers, and free toiletries
    • TVs with cable channels and DVD players
    • Balconies, kitchens, and refrigerators

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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 60 for adults and CNY 60 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Valet parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Somerset Swan Lake Hefei have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Somerset Swan Lake Hefei?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Somerset Swan Lake Hefei on 9 June 2026 start from AED 261, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Somerset Swan Lake Hefei pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Somerset Swan Lake Hefei?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Somerset Swan Lake Hefei?

Check-out is at noon.

Does Somerset Swan Lake Hefei provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 600 per vehicle applies.

Where is Somerset Swan Lake Hefei located?

This family-friendly Hefei aparthotel is located on a lake, within 3 mi (5 km) of Anhui Museum, Hefei Pearl Plaza and Anhui University. Dashu Mountain National Forest Park and Emerald Lake Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.6

Cleanliness

7.0

Location

7.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

Reviews

Verified

10/10 Excellent

Lingjia

Liked: Cleanliness, room comfort, communication
We always stay at
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Wenchao

Liked: Cleanliness, amenities, property conditions & facilities, communication
I'm a picky person but this place was so good!
Stayed 10 nights in Oct 2025
Verified

2/10 Terrible

chihliang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still in construction. terriable breakfast survice...lots of people with limited food and seats..strongly not recommend. 還是一個大工地 早餐基本無服務 一堆人 跟難民一樣
Stayed 5 nights in Jul 2017
Verified

10/10 Excellent

Jens

Liked: Cleanliness, check-in, communication, listing accuracy
Alles top.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ASAMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
フロントは英語可能 部屋はとても広くて綺麗です。 隣にショッピングモールがあり5分くらい歩くともっと大きなショッピングモールがあり便利でした
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Shen-Chih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置地点佳，附近10分鐘路程就有百貨公司，有各式餐廳，过個馬路就是天鵝湖。
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Zhiliang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Arguably the best ever hotel I have ever stayed in China. The room is spacious and clean. Unlike many other hotels in China (including a five star hotel in same area I stayed before), everything in this hotel works as they are designed to. Front desk is helpful and friendly. Highly recommended! A minor complaint is that its telephone set is unintuitive to use.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Staff & service
前台服務差，只顧打發住宿人退房，發票不願開具，不交代取消預授權流程
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveler

日本語を話せる人が１人いました。少し助かりました。タクシーで行くとき運転手が迷うのが大変でした。。。
Stayed 8 nights in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

タクシー来れない

タクシーを呼んでもらえますが、道が分かりづらく運転手がなかなかホテル前まで来れないようでした。それ以外は特に不満ありませんでした。
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Caprice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the room very much. It was clean and comfortable.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 4 nights in May 2018
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice for family style

In the room,it has large refrigerator, stove for cooking and even a laundry machine under cabinet. Very new for everything
Stayed 2 nights in Mar 2018
Verified

4/10 Poor

Allan

Liked: Cleanliness, room comfort
Disliked: Staff & service

早餐實在慘不忍賭

早餐實在慘不忍賭，說服務沒服務，品質沒品質。才早上09:00，很多東西都沒有了，要喝個咖啡，咖啡杯沒有，等了5分鐘。餐桌上也沒有叉子，吃某些食物不方便…總之…早餐很糟糕!!唯一的好處只有房間算乾淨。that's all.
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in May 2020
Verified

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018