Arrow Hotel

Hotel in Hégenheim with free parking

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Photo gallery for Arrow Hotel

Exterior
Reception
Reception
Family Suite | Living area | Flat-screen TV
Reception
Arrow Hotel offers a comfy base for zoo trips with practical conveniences. Guests enjoy free in-room WiFi and self parking, while express check-in saves time. After a day of adventures, the vending machine provides quick snack options.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Premium Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Living room
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Living room
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed

Family Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Living room
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Double Murphy Bed

About the neighborhood

Map
22 Rue des Landes, Hégenheim, Haut-Rhin, 68220

What's nearby

  • Basel Zoo - 7 min drive - 4.4 km
  • Marktplatz - 7 min drive - 4.5 km
  • Basel Art Museum - 9 min drive - 5.8 km
  • Basler Muenster - 9 min drive - 5.8 km
  • Congress Center Basel - 9 min drive - 5.9 km

Getting around

  • University Tram Stop - 8 min drive
  • Saint-Louis La Chaussée Station - 9 min drive
  • EuroAirport Airport (BSL) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Restaurant Mühle - ‬4 min drive
  • ‪Restaurant La Vita - Allschwil - ‬3 min drive
  • ‪Restaurant au Tilleul - ‬4 min drive
  • ‪China Town - ‬8 min walk

About this property

Arrow Hotel

Property highlights
Arrow Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), an electric car charging station, and express check-in
  • A TV in the lobby, a gift shop, and smoke-free premises
Room features
All guestrooms at Arrow Hotel have comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with tubs or showers
  • Free extra beds, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim

Frequently asked questions

Is Arrow Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arrow Hotel ?

Self parking is free at this property.

What time is check-in at Arrow Hotel ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Arrow Hotel ?

Check-out is at 11:00 AM.

Where is Arrow Hotel located?

Situated in Hégenheim, this hotel is within 3 mi (5 km) of St. Theresia, Grand Casino Basel, and Kannenfeldpark. Basel University and Spalentor are also within 3 mi (5 km).

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Reviews

Arrow Hotel Reviews

9.2

Wonderful

9.8

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 115 out of 178 reviews
Rating 8 - Good. 50 out of 178 reviews
Rating 6 - Okay. 9 out of 178 reviews
Rating 4 - Poor. 2 out of 178 reviews
Rating 2 - Terrible. 2 out of 178 reviews

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, excellent value for money
Stayed 1 night in Sep 2024

10/10 Excellent

T.J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff. We struggled to find restaurants in the area that had good reviews and were actualy open the night we were there. Great value for the money.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice hotell, close to basel by car
Stayed 1 night in Aug 2024

8/10 Good

Chanda

Liked: Cleanliness, staff & service, property conditions & facilities
We were attending euro 2025 in Basel, so conveniently located. Alessio was also very helpful in terms of getting to and around Basel. We couldnt find the iron and ironing board, though
Stayed 1 night in Jul 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet girl close to the euro airport. Thanks!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay for 6 nights

Confortable, brand new, great AC, lovely room.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent etablissement
Stayed 2 nights in May 2024

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for airport (15min) w/o traffic risk.
Stayed 1 night in Jun 2024

8/10 Good

Thivagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have a lift to the rooms we were allocated. Rooms were great. Parking was great. Entrance to the hotel is not great. Best to drive slowly to avoid damaging the vehicle. Surroundings appear a bit lonely.
Stayed 1 night in Apr 2025

10/10 Excellent

Yibo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Jun 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, boring breakfast

The breakfast was very dull, not a single vegetable or anything like it, just Bread, cheese, yoghurt, nutellla, few kinds of meat. Service and facilitets was amazing👌
Stayed 1 night in Jun 2024

8/10 Good

Anja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and stylish hotel. I like the idea of a self service terminal for checking in late or check out early, but it was not working as supposed to be. Due to the friendly night watch we were able to call everything went well. We can highly recommend this place even if we only spend a few hours in the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Moiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very nice apartment. We were just staying for an early flight but wish we could have stayed longer The only thing we didnt like was the separate toilet which had no sink.
Stayed 1 night in Aug 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not a big one. However we were immediately attracted by its nicely designed garden in front of the entrance. Check-in was smooth and warm too. The layout of the unit was similar to that of a mid-sized apartment and included a full kitchen; everything was also clean and well-maintained. We would've liked to stay there longer had we known of its quality beforehand.
Stayed 1 night in Aug 2024

6/10 Okay

MS

Liked: Staff & service
Disliked: Property conditions & facilities
Had a slight issue with the room door and staff were happy to accommodate a room move as needed. Shower water would pool and leak out into the bathroom in both rooms booked. Apparently it was a known plumbing issue for the new owners but unfortunately wasn't fixed during the stay. Good location and price to Switzerland if you have a car. Cute decor, clean rooms. Complimentary chocolate croissants on arrival is the best!
Stayed 2 nights in May 2024

2/10 Terrible

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel,but inefficient reception staff

We chose this hotel as we have stayed there before and there was a pleasant lady on reception.This time however it took over 30 minutes to get checked in because of shocking inefficiency of the man on reception.As must people are aware the booking on the property reservation system shows as Expedia.com rather than Hotels.There in lies the problem !
Stayed 1 night in Sep 2024

8/10 Good

Tobias

Liked: Staff & service, property conditions & facilities
Parkplatz war gut
Stayed 1 night in Oct 2025

10/10 Excellent

Michaël

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas grand-chose à redire sur cet hôtel proche d’un aéroport. Chambre confortable et propre, personnel sympathique et petit-déjeuner très correct. Vous pouvez réserver sans crainte.
Stayed 1 night in Aug 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
The hotel was just over the boarder from Switzerland, easy accessible by walking, clean big rooms, lovely shower. Just slight problem with Tv which we ask reception twice about. Would definitely recommend
Stayed 2 nights in Jul 2025

8/10 Good

STEPHANE

Liked: Cleanliness, room comfort

Petit hotel sympathiques

Trés bon hotel. La personne qui gere le buffet au petit-déjeuner est vraiment très efficace et sympathique. La chambre est agréable. Dommage que la telne fonctionnait pas malgré un changement de piles de la télécommande.
Stayed 1 night in Jul 2025

8/10 Good

j

Liked: Cleanliness, staff & service, property conditions & facilities
mooi nieuw hotel , super ontbijt jammer van de beroerde bedden en kussens
Stayed 1 night in Jul 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities

Nytt og fresht med serviceinnstilt personale

Etter en lang dag på veien og sen innsjekk var det deilig å komme inn på dette freshe hotellet. Litt vanskelig å finne fram men rommene var freshe og godt utstyrt med litt servise o.l så vi kunne spise litt medbrakt mat. Alt var veldig bra bortsett fra 1 ting: sovesofa på familierommet vårt knirket veldig høyt hver gang noen beveget seg og vekket oss gjennom natten.
Stayed 1 night in Jul 2025

8/10 Good

Caspar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helemaal goed, alleen slecht bereikbaar ivm wegwerkzaamheden. Dat had aangegeven mogen worden. Verder verliep het automatisch inchecken niet helemaal goed ivm ontbreken kamernummer/aanduidingen
Stayed 1 night in Jul 2025

10/10 Excellent

Anders

Liked: Cleanliness, property conditions & facilities, room comfort
Kan varmt anbefale hotellet. Nyt, rent og pænt. Samt mulighed for opladning af el bil. Samt gratis parkering.
Stayed 1 night in Jul 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Great for quick stopover we stayed in a suite with lots of room. Only issue thin ceiling so noise from early mornibg
Stayed 1 night in Jul 2025