Find hotels near Hekou Customs Site, from AED 38

"The hotel staff was top notch in service and professionalism."

"I really appreciate the help from the staff. We arrived early in the morning after an overnight train with a sick traveler. Our room wasn’t ready but they let our sick traveler rest for the day in one of their basic rooms reserved for sick travelers. The location is just what we wanted, in a quieter part of town that’s easily walkable to the more crowded areas. We found a great coffee bar just down the street as well as a local grocery store to get supplies and a selection of lovely candies and treats. Sapa is so humid that it was hard to dry anything in the wet bathroom, but the room was spotless and the front desk spoke great English. They were very helpful and understanding throughout our stay. The breakfast was fabulous and the buffet room was sunny and bright. For the price range of this hotel, it was a great value. "

"Really enjoyed my stay here. First off, the property is top tier. Every nook and cranny is interesting (sometimes creepy) but very on theme and lovely to look at. The room had a nice size, big comfy bed, and lovely bathroom with all the amenities. Location is outstanding. Right in the middle of the town so you had easy access to all the coffee shops, restaurants and public transportation. This includes the funicular up to Fansipan! And the hotel offers a fast pass service for guests (for a fee). The food? Insane! The breakfast buffet had everything you could ever want AND they do change it up slightly after a few days. The highlight of this property for me was the pool and the gym. Prob the best pool I’ve ever swam in, in my life. Just so architecturally beautiful. And the service? Exceptional! Every single staff that I’ve encountered was nice and helpful. Overall really happy with my stay here and would consider going back (if only the trek up to the city didn’t take so long). "

"We got to our hotel late at night, we rang the bell and someone came straight away to check us in. However when we went to our room our door was wide open and the bathroom floor was wet as if someone had gone and had a shower in there. The staff were very helpful and took us to another room which was great! Lots of mold on the wall and the room is very small. A few stains on the bed sheets but everything else seemed clean. The hotel itself is extremely noisy. We stayed there for two nights and both night there was screaming and shouted all throughout the night so I wouldn’t recommend if you want a quite chill place to stay. Overall it was a good stay. The staff were lovely and very attentive. "

"The staff are friendly and helpful. Just that the location is not as suitable for old and weak people because there’s a slope to climb before reaching the hotel. Otherwise, it’s very good. "

"The mountain view was exceptional our TV sound was very muffled and the heat a/c was a little finicky. But overal i can't say enough about the staff they were excellent and always there to help. Breafast was a great way to start the day and was very filling"

"Staff are super friendly. Breakfast good. Walkable to shops and other attractions."

"Internet was maintainable though trying to use the Tv streaming the movie selection's that were available was difficult due to spotty internet..it works for all items I carry on business trips such as Phones and Laptops..Other than that this place was 😍 the room was big the restroom was big definitely made us feel special the staff was awesome too"

"Room was a good size but was incredibly dirty, bedsheets were stained and there was piles of dust around the bedside table and on the tv remote/ AC remote. There was dirt and grime/ mould around the window and in the bathroom. Very noisy as well"