Find Family Hotels in Helotes, TX

"Room was clean. Staff was great. A couple of issues were reported. When I arrived, I saw damage to the wall done by the front door handle. Due to the door stopper being broken, there was a small hole in the wall. I reported it and the door stopper was replaced without issue while we were out. Bathroom door was also sticking and that was reported when I checked out. Still haven't see any ghost, maybe next time!"

"The rooms were clean. The queen beds were small. The hotel rooms are kind of old and the carpet smells. The outside grounds were dirty, there was trash on the grounds. The landscaping was not kept nice."

"Room was very clean. Beds were comfortable and everything you need was in the room other than groceries. "

"Hotel is great nice and clean great breakfast, the staff at the desk is not the nicest that’s all I got to say about that"

"Nice rooms good sevice"

"Staff was nice"

"Overall it was an okay stay. My bathroom door did not close or lock. The ice maker on the 7th floor didn't work. The complimentary breakfast was okay. No issues with customer service. The location was in a good spot."

"Heaters not working in whole hotel. They offer space-heaters."

"Gorgeous place and jacob at the desk sang happy birthday to my wife upon check in! Beautiful stay!"