Citybox Helsinki combines modern comfort with practicality in the heart of Keskinen District. Guests enjoy in-room WiFi while having access to laundry facilities and express check-out options. Meeting rooms and an elevator round out the amenities for a seamless city stay.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 24 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 13.9 for adults and EUR 13.9 for children
Pet fee: EUR 15 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: EUR 24 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Frequently asked questions
Is Citybox Helsinki pet-friendly?
Yes, Citybox Helsinki allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at Citybox Helsinki?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Citybox Helsinki on 24 May 2026 start from AED 219, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Citybox Helsinki?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Citybox Helsinki?
Check-out is at noon.
Where is Citybox Helsinki located?
Located in Keskinen District, this hotel is within 1 mi (2 km) of Hakaniemi Market Square and Kauppatori Market Square. Kallio Church and Helsinki Street are also within 10 minutes. Kallion Virastotalo Station is only a 2-minute walk and Hakaniemi Station is 4 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great accomodation for a quick stop. Good area and close to public transport.
Tessa
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Marcia
12 December 2025
Liked: Cleanliness, staff & service, amenities
Clean warm room, friendly staff, great catering facilities
Marcia
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Rebecca
14 February 2026
Liked: Cleanliness, staff & service, amenities
Clean and neat. Good value for the price.
Rebecca
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
James
8 December 2025
Liked: Cleanliness, staff & service, amenities
Easiest check in and check out we’ve ever experienced - rooms are lovely, staff are lovely and everything was really clean. Kitchen and coffee area was great as well as the ping pong and chill out areas - will definitely use this hotel chain again!!
Great room and area downstair to hang out in. Really nice festive touch from the staff with free hot chocolate one night and free gingerbread decoration another night.
A wonderful location to stay - with very easy links to market but also meeting venues.
Mevhibe
Stayed 3 nights in May 2025
Verified
10/10 Excellent
CS
17 November 2025
Liked: Cleanliness, staff & service, amenities
Conveniently located and efficiently managed the rooms at Citybox are surprisingly large for European standards. Easy and quick self checkin / checkout, friendly staff should you need them, discounts in nearby restaurants as well as rentable umbrella for the wet weather days stood out for me during my stay.
Loved this simple, efficient and minimalism horel, focused on comfort and sustainability at the same time. Great location within walking distance to Helsinki's highlights. Great breakfast option with the cafe next door, breakfast buffet was amazing every morning. The hotel is very responsive to messages and made our first visit in Helsinki comfortable and memorable! I would stay there again in a heartbeat!
Very clean and a great location to stay at. Rooms were tidy aha good for short stays. Shared kitchen was great for breakfast and dinner.
Tayla
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Alan
3 November 2025
Liked: Cleanliness, staff & service
Good option for those looking for a comfortable room at a reasonable price. No TV, microwave or refrigerator in the rooms, but the lobby common area has a TV, microwave and shared refrigerators.
Alan
Stayed 1 night in Oct 2025
Verified
8/10 Good
Riitta-Leena
4 February 2026
Liked: Cleanliness, staff & service, amenities
Really enjoyed my stay in Citybox Helsinki. L
Location is very good, surrounded by several shops, restaurants and bars in Kallio area. Automatic check in and check out was smooth and easy. Hotel room clean and had all basic facilities. I enjoyed the double bed as stayed by myself.
I figured out on the 2nd day where the light switches were and for which lights there for, also liked the black out curtains.
Hairdryer worked just very short time and I could not figure out what was the issue.
In general I had a pleasant stay
In