"Upscale boutique hotel. But I can't figure out what I'm paying for. Service? There is none. Parking? On your own. Luxury? A mix of modern appointments and cheap ass particle board in unfinished concrete floors. No room service or housekeeping. No staff. Check in code didn't work. Great location on bardstown Rd w shops and dining options and bars. I'm a vendor for pride festival, and it's the only hotel on site."

"Room was clean, but not painted completely. Shower needed work.Smelled musty. The online listing said it averaged 5 stars. I don’t see how."

"We had several challenges, but the host was EXTREMELY responsive and worked to get things fixed. First, the key was missing from the lock box and the first gate was unlocked and open. My wife found a separate lock box that contained a key. Turns out the new cleaning company had an error in how they left the property. Next, the washer/dryer combo unit was broken. I had been traveling for a week of work and badly needed to do laundry. The host had laundry picked up and washed offsite and...

"Spacious studio, it was quiet but this was midweek and there are restaurants/bars all around that section of E Market."

"This is an amazing property, very well appointed and many thoughtful touches. (Our grandkids loved the snow cone machine!) It's close enough to Louisville for all the tourist sites and activities but far enough away for peace and privacy. The beds are very comfortable and the kitchen is well supplied. There are several cabinets reserved for guests' food which doesn't always happen!The pool and hot tub are great. The pool cover takes a little extra effort but is worth it.An air conditioner...

"We had a wonderful stay! Communication from the host was excellent from start to finish. The home had plenty of bedrooms and space for everyone to spread out comfortably, and we especially enjoyed relaxing by the river and watching the barges go by throughout the day. A great spot for a peaceful getaway with family or friends."

"The fully equipped kitchen was wonderful as were the furnishings. The host provided everything we needed to make our stay great. Comfortable bed as well. Location is convenient to many restaurants. Host has a good sense of humor,"

"Communication was good,very responsive"

"Has all the amenities you would need and is in a quiet neighborhood. Great for families."

"The property was clean, decorated nicely and within walking distance to all of the restaurants in downtown New Albany!"

"The host was super responsive. The place was absolutely a gem!"

"Only about 15-20 minutes to Louisville KY. Had a great time!"