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"Staff were all lovely and hotel is the perfect location, right next to Cardiff castle "

"Lovely and clean nice and warm stayed a few times before we will be back "

"Very friendly staff the breakfast was outstanding. "

"Very good"

"Extremely helpful and friendly staff. Comfortable clean accomodation."

"Clean room a lovely gift for Steven as it was his bday .. thank u .. great wine tasting experience great wine tasting guide sh was excellent … Booked for dinner on Sunday but did not expect it to be Sunday lunch at 7 pm … The lamb was off the menu as it was we wanted … but the food was good and service excellent … The 12% tip was added which I understand is not a legal requirement I opp to not to pay by card but still gave a tip , I think it up to the customer to give what they can afford as it is a treat to stay at a lovely place for an occasion. All in all it was a beautiful place and a great stay would recommend five stars…"

"Great location, friendly staff. Breakfast and check out times allow you to relax and unwind. Meal in restaurant was excellent too."

"We stayed in one of the balcony rooms and the room was legit the best room we have stayed in the UK. The bed was a dream, super duper huge and the view from the balcony was magnificent. Their breakfast spread was delicious, the only downside of the stay were the cocktails from the Vale bar, I think they could do better with that. Apart from that, it was a 5/5."

"Excellent service"