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"Clean, helpful staff, good food "

"Wonderful hotel in such a picturesque town. Our suite room was amazing and views of castle fantastic. Food drinks and staff also fantastic, so intend to go back next year again for our anniversary. Thoroughly recommend this hotel for a great time away. "

"Lovely character hotel in very peaceful surroundings. The staff were just lovely , friendly and chatty . Our room was in a good location and it was easy to get to the restaurant , bar and spa . The room was a good size and the towels were nice and soft, the hot water plentiful too. The only slight dent in the room was the condition of some of the fixtures and fittings . The carpet had quite a few stains on it , the shower settings were missing parts and the towel radiator missing coatings . That said everything worked just fine . The breakfast was good and the service excellent, good choice of fruit and juices . Hot food was tasty especially the eggs Benedict . The spa was enjoyable, the pool warm and the steam room and sauna just right . All in all an excellent and enjoyable stay ."

"We had a one night stay, everything was really good, clean room and linens a comfy bed and good breakfast! and a short drive into beautiful Alnick"

"Worked perfectly for the airport "

"Excellent location. Spotlessly clean Room’s boutique style Public areas clean and welcoming. Staff were amazing. Nothing too much trouble. Delicious breakfasts Food in the restaurant exceptional. "

"Great stay as always "

"Easy check-in, staff were friendly and informative on arrival and our beautiful room was ready at 3pm. "

"All staff were excellent, super friendly and helpful, I'd booked an attic room but seeing my husband on crutches they immediately swapped us into a first floor room which I think was an upgrade as it had a huge freestanding copper bath and Chesterfield sofa as well as a king (or maybe super king) sized bed. Despite the room not having been planned for use, everything was clean and fully stocked which was impressive. Bed extremely comfy, didn't want to leave! Breakfast being included was great, good choice of hot food options plus offered hot drinks, juices and water; everything was fresh and delicious. We'll be back as hadn't realised they stopped serving food at 5pm on a Sunday so didn't get to try the pheasant dish from their weekly specials menu I'd been looking forward to but ideally placed for other restaurants, pubs and bars (would The Hoptimist next door for craft ale and very friendly service) "