Galaxy Hotel Iraklio

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Elegant escape in serene surroundings

Conveniently situated in a serene neighborhood, this elegant hotel offers easy access to the city center and nearby dining options. Delight in impeccable rooms, an excellent pool, and a sumptuous buffet breakfast that elevates your stay.

The current price is AED 442
AED 520 total
includes taxes & fees
1 Nov - 2 Nov

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room, City View

A hotel room with a bed, a desk with a computer, a chair, a television, and a lamp.

Superior Room, City View

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Triple Room, City View

A hotel room with two beds, a large mirror, a bedside table with a lamp, and a small potted plant.

Superior Triple Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

A hotel room with a large bed, a desk, a chair, and a desk lamp.

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Room, Pool View

A modern hotel room with a sleek desk, two lamps, a large mirror, a framed artwork, and a comfortable sofa.

Executive Room, Pool View

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, Pool View

A hotel room with a large bed, two bedside tables, a chair, and a desk with a lamp.

Superior Room, Pool View

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

A hotel room with a bed, a desk with a chair, a television, a lamp, and a window with curtains.

Family Room, 2 Bedrooms, Connecting Rooms, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • Sleeps 5
  • 5 Twin Beds OR 1 Queen Bed and 3 Twin Beds
  • Free wired internet

View all photos for Superior Triple Room, Pool View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Triple Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free wired internet

View all photos for Superior Single Room

A hotel room with a bed, a nightstand, a lamp, a mirror, and a small table with a book.

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Superior Double or Twin Room, City View (Business)

A hotel room with a bed, bedside tables, lamps, a glass table with a tray of food, and a sofa.

Superior Double or Twin Room, City View (Business)

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Economy Double or Twin Room

A hotel room with a large bed, a bedside table, a chair, a floor lamp, and a mirror.

Economy Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Room, City View

A hotel room with a large bed, a desk with a computer, a television, a small table with glasses of wine, and a sofa.

Executive Room, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Heraklion, Galaxy Hotel Iraklio is in the city center and near the beach. Natural History Museum of Crete and Historical Museum of Crete are cultural highlights, and some of the area's notable landmarks include Venetian Walls and Morosini Fountain. Traveling with kids? Don't miss Dinosauria Park. Spend some time exploring the area's activities, including golfing. Visit our Heraklion travel guide
Map
75 Dimokratias Ave, Heraklion, Crete Island, 71306

What's nearby

  • A public square with a central fountain, surrounded by trees and buildings with shops.
    Morosini Fountain
    14 min walk - 1.2 km
  • A museum entrance with large glass windows and informational banners.
    Heraklion Archaeological Museum
    15 min walk - 1.3 km
  • A grand architectural corridor with ornate columns and arches, leading to a bustling street.
    Heraklion Loggia
    15 min walk - 1.3 km
  • A marina with numerous boats docked, a stone wall, and buildings in the background.
    Heraklion Port
    5 min drive - 1.9 km
  • Venetian Walls
    5 min walk - 0.5 km

Getting around

  • Nikos Kazantzakis Airport (HER)
    12 min drive

Restaurants

  • De May Cafe
    9 min walk
  • Ηacienda
    7 min walk
  • Monk's
    5 min walk
  • Κρητικός Φούρνος
    2 min walk
  • Per Se Lounge
    1 min walk

About this property

Galaxy Hotel Iraklio

  • Luxury family-friendly hotel near Morosini Fountain
  • Located close to Venetian Walls and Heraklion Archaeological Museum, Galaxy Hotel Iraklio provides a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and bike rentals
    • Express check-out, express check-in, and babysitting (surcharge)
    • Guest reviews speak highly of the helpful staff and first-rate property condition
  • Room features
  • All 127 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
  • Extra conveniences in all rooms include:
    • Childcare services and free infant beds
    • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
    • Bathrooms with designer toiletries and tubs or showers
    • 26-inch LCD TVs with satellite channels
    • LED light bulbs, mini fridges, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Per Se Bar
  • Per Se Lounge
  • Vetri Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Computer station
  • Conference center (1,830 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 1979
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.00 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1258024

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Galaxy Hotel Iraklio have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Galaxy Hotel Iraklio?

As of 1 October 2026, prices found for a 1-night stay for 2 adults at Galaxy Hotel Iraklio on 1 November 2026 start from AED 442, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Galaxy Hotel Iraklio pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Galaxy Hotel Iraklio?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Galaxy Hotel Iraklio?

Check-out is at noon.

Does Galaxy Hotel Iraklio provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Galaxy Hotel Iraklio located?

This family-friendly Heraklion hotel is located near the airport, within a 15-minute walk of Venetian Walls and Morosini Fountain. Heraklion Archaeological Museum and Heraklion Loggia are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Galaxy Hotel Iraklio Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 708 out of 1008 reviews
Rating 8 - Good. 234 out of 1008 reviews
Rating 6 - Okay. 43 out of 1008 reviews
Rating 4 - Poor. 12 out of 1008 reviews
Rating 2 - Terrible. 11 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night and it was perfect!! Staff were helpful and only 15 min walk from the main areas which was great. We didn’t want to stay right in the hustle and bustle where it was loud. Breakfast was also really good. Had everything you wanted. If I go back to Heraklion I’d definitely stay there again. Parking included was a bonus.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to downtown Heraklion. Breakfast was amazing. Staff super friendly. Would stay there again.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities, friendly helpful staff, would highly recommend.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Great food at the restaurant.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located in a good location. Quick taxi ride or walk to port from here. Hotel has great and friendly staff along with great bar and an amazing breakfast, which is included. Would highly recommend this property to everyone.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive breakfast buffet with fresh delicious options. Very attentive staff. Lovely!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property 10 minutes away from the Old Port area. The advantages are it is quiet, easy parking and easy access / parking especially if one rents a car. Great cafes and restaurants nearby.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Heraklion. Staff were excellent. My room upgrade to the 5th floor was exceptional. The carrot soup in Per Se restaurant was wonderful. Pool temperature was perfect. Unlike other hotels there is no charge to use pool towels. All staff are excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Decent room, friendly staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff, lovely pool, great food.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location walking distance to city center and bus stop. Pleasant and professional staffs.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

We have been staying at the Galaxy for over 10 years and it never disappoints us. Friendly staff, clean rooms and great breakfast.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a bigger hotel that seems to cater to business travelers rather than offering a European hotel experience. Lots of little amenities. Very clean and nice. Dining at the hotel was expensive. We left before breakfast opened but they put together a box breakfast that was very nice to have for our travels. 15 minute walk to the port. The port here was not as charming as the one in Chania but if you are leaving by ferry, it seems this property is a quiet and comfortable option. You cannot walk to the ferry however with luggage.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast and very professional staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for business and family

Amazing hotel. Breakfast was spectacular, rooms really nice. Staff amazing and a fab location. Pool is also stunning.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but very small rooms for 3 people.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness
I was able to check in much earlier than expected. This hotel and amazing staff always exceed expectations. My favorite hotel in Heraklion.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was lively as well as the staff.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would very much recommend this hotel. If you don't mind the 20min walk to the centre of town and the slightly challenging parking it is faultless. Comfortable, quiet and great facilities. The staff were efficient, attentive and friendly. Special mention to the breakfast - staff and food excellent.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel in the heart of Heraklion. Very convenient to the port and the airport. Staff was very nice and went over and above; we were leaving before breakfast so they made breakfast bags for us and sent us on our way. Highly recommend.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. Amazing breakfast too.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

It was a nice place with competent staff, clean and in a nice area!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport. Great breakfast selection. Quiet room. Stayed one night after arriving to Crete
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location had a great pool not large with a depth of 1.5 meters but just right for cooling off. Staff friendly across all areas.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Liked: Amenities
The Galaxy Hotel was a very good, clean and excellent hotel. Receptionist and the bellboy all were extra helpful. Highly recommend this hotel to stay in Heraklion.
Stayed 1 night in Aug 2023