Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Gouves Water Park Holiday Resort

5.0 star property
All-inclusive resort with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Gouves Water Park Holiday Resort

Water park
4 bars/lounges, poolside bar
Reception
4 bars/lounges, poolside bar
Maisonette | Minibar, in-room safe, free WiFi, bed sheets
Gouves Water Park Holiday Resort offers adventure and relaxation with free water park access and a poolside bar. Guests enjoy Mediterranean cuisine at four restaurants, rejuvenate with Swedish massages or facials at the spa, and stay active on the outdoor tennis court.
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Spa

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room

Double Room | Minibar, in-room safe, free WiFi, bed sheets

Double Room

Highlights

Furnished balcony
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Rainfall showerhead
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, free WiFi, bed sheets

Family Room

Highlights

Furnished balcony
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
Hair dryer
  • 35 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for Maisonette

Maisonette | Minibar, in-room safe, free WiFi, bed sheets

Maisonette

Highlights

Furnished balcony
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite

Minibar, in-room safe, free WiFi, bed sheets

Family Suite

Highlights

Furnished balcony
Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
Hair dryer
Rainfall showerhead
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Suite (Swim Up)

Family Suite (Swim Up) | Minibar, in-room safe, free WiFi, bed sheets

Family Suite (Swim Up)

Highlights

Furnished balcony
Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
Hair dryer
Rainfall showerhead
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds

View all photos for Maisonette Swim Up

Maisonette Swim Up | Minibar, in-room safe, free WiFi, bed sheets

Maisonette Swim Up

Highlights

Furnished balcony
Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
Hair dryer
Rainfall showerhead
  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Premium family suite

Highlights

Furnished balcony
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Premium family suite Swim up

Highlights

Furnished balcony
Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
Hair dryer
Rainfall showerhead
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

About the neighborhood

Map
Kato Gouves, Pediados, Hersonissos, Crete Island, 70014

What's nearby

  • Gouves Beach - 7 min walk - 0.6 km
  • Marina Beach - 12 min walk - 1.0 km
  • Dinosauria Park - 1 min drive - 1.2 km
  • Cretaquarium - 3 min drive - 2.3 km
  • Watercity Waterpark - 7 min drive - 6.5 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 18 min drive

Restaurants

  • ‪Atlantis Bar - ‬10 min walk
  • ‪Burger Corner - ‬9 min walk
  • ‪The Island Bar & Restaurant - ‬4 min drive
  • ‪Taverna Philipos - ‬4 min drive
  • ‪Crazy Beach Bar - ‬4 min drive

About this property

Gouves Water Park Holiday Resort

Luxury all-inclusive resort near Dinosauria Park
Located close to Watercity Waterpark and Labyrinth Park, Gouves Water Park Holiday Resort provides a free breakfast buffet, free water park access, and a poolside bar. Adventurous travelers may like the volleyball and fitness classes at this resort. Indulge in a body treatment, a massage, and a body wrap at Aegeo Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • An outdoor tennis court, luggage storage, and evening entertainment
  • A 24-hour front desk, 1 meeting room, and outdoor furniture
  • Wedding services, a reception hall, and air hockey
Room features
All 391 rooms include comforts such as furnished balconies and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, mini fridges, and free tea bags/instant coffee

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Land activities

Fitness facilities
Soccer
Tennis
Kids club

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

View from property

Stella Palace Aqua Park Resort

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
9.0 out of 10, Wonderful, 425 reviews
The price is AED 683
AED 793 total
includes taxes & fees
4 Nov - 5 Nov
Stella Palace Aqua Park Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • ARTEMIS STREET FOOD
  • DIONYSOS
  • SMILE SEAFRONT RESTAURANT
  • UMAMI ASIAN A LA CARTE

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 3 floors
  • 33 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should note that spa treatments incur an extra charge.
The All inclusive rate plan does not include beverages after 11 PM; fees apply.
This property enforces a strict dress code in the restaurant.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039Κ014A0193301

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Gouves Park Holiday
Water Park Holiday Resort All Inclusive
Gouves Water Park Holiday All Inclusive
Water Park Holiday Resort
Gouves Water Park Holiday
Gouves Water Park Holiday Resort All Inclusive
Water Park Holiday All Inclusive
Water Park All Inclusive
Gouves Water Park Holiday Resort
Water Park Holiday
Gouves Park Holiday Resort
Gouves Water Park Inclusive
Gouves Water Park Holiday
Gouves Water Park Holiday Resort Resort
Gouves Water Park Holiday Resort Hersonissos
Gouves Water Park Holiday Resort Resort Hersonissos

Frequently asked questions

Does Gouves Water Park Holiday Resort have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM–6:30 PM.

Is Gouves Water Park Holiday Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gouves Water Park Holiday Resort?

This property doesn't offer parking.

What time is check-in at Gouves Water Park Holiday Resort?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Gouves Water Park Holiday Resort?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Gouves Water Park Holiday Resort?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, tennis, water fitness classes, and more.

Where is Gouves Water Park Holiday Resort located?

This family-friendly Hersonissos resort is located near the beach, 1.5 mi (2.4 km) from Dinosauria Park, and within 6 mi (10 km) of Watercity Waterpark and Aquaworld Aquarium. Labyrinth Park and Acqua Plus Water Park are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Gouves Water Park Holiday Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 61 reviews
Rating 8 - Good. 28 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 8 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family friendly hotel.

The Gouves Park Hotel is a family friendly hotel with a Water Park. The hotel is very clean and well maintained. Staff at the hotel are exceptional helpful and friendly. The life guards at the park are excellent and very friendly. There is a beach and a small selection of shops, restaurants and bars within a five minute walk. The food is a good standard although it was repetitive at times. The kids club and disco is aimed at younger children and the animation team are very nice . The evening entertainment could be better. I would recommend this hotel for a relaxing family holiday.

2/10 Terrible

Amier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L’annonce concernantcet hôtel est mensongère ! Les piscines sont trop petites pour accueillir autant de monde, la nourriture est déplorable tout juste sortie de boîtes de conserves! Le restaurant principal offre une vue sur un terrain vague avec des gravats et des camions abandonnés ! La douche de notre chambre swim up est couverte de calcaire, la porte ne fermait pas à cause des charnières rouillées ! La soi disant plage de l’hôtel est à quelques centaines mètres où il faut payer pour avoir un transat et un parasol déchirés et sales! Sans compter sur la mauvaise foi de la manager qui botte en touche! C’est lamentable de payer pour de telles prestations ! Expédia nous a écouté et nous avons remboursé une bonne partie de notre réservation ! A fuir il y a mille fois mieux à 8 km!
Stayed 5 nights in Aug 2024

10/10 Excellent

Zion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for holiday with family and kids.
Stayed 5 nights in Aug 2023

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort, the food at the restaurant was great, every evening different theme dinner, lots of variety. Our kids loved the waterpark and liked they got a lot of ice cream from the refreshment stand. Very good service with the towels for sunbeds. Cocktails were ok, the entertainment team was amazing. We loved very much our stay at Gouves waterpark resort!
Stayed 8 nights in Jun 2023

8/10 Good

Maxime

Liked: Cleanliness, property conditions & facilities, room comfort

Bien dans l'ensemble

Hôtel sympa surtout les chambres avec accès direct à la piscine (mais attention au bruit tout de même). Les espaces toboggans sont très bien pour les enfants. Le point négatif est la restauration. La nourriture est peu variée, pas terrible, généralement trop salée, il faut faire la queue tout le temps à moins d'arriver dès l'ouverture du restaurant...
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer mit direktem Pool und die Anlage sind sehr schön und Kinder kommen voll auf ihre Kosten. Das Essen war sehr abwechslungsreich und reichhaltig. Die Getränke sind typisch (für uns viel zu süß wie mit Sirup angemischt) und das Wasser hat an der Bar leider nicht geschmeckt. Gestreckt bzw. gemischt ging es aber meistens. Für die Erholung zu beachten - ab 21:00 wird Minidisco gemacht und geht bis 23:00 noch Programm und Musik. Extrem laut. Wer das nicht mag sollte anders buchen. Wir waren schon in einem Zimmer etwas weg vom Geschehen. Ansonsten eine tolle Anlage, freundliches Personal und der Dinopark bzw. Aquarium direkt um die Ecke sind sehr zu empfehlen.
Stayed 6 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Très déçu par rapport à notre séjour en 2019,lié aux mesures sanitaires? Chambre spacieuse et agréable. Piscines de bonne qualité et nombreuses. Resto asiatique tres sympa.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hôtel avec tous les équipements nécessaires pour les enfants, Aqua parc, piscines, animations francophones, show de dance spectaculaires, restaurant de buffet de très bon qualité et le restaurant à la carte asiatique excellent avec un maître d’hôtel Nick digne d’accueil d’un restaurant gastronomique ;) Les barmans généreux qui vous préparent tous les cocktails à la longue de la journée et les glaces de 16h à 17h ont un succès fou ;) Les soirées karaoke et les disco nights font des animations agréables, la plage est à 4 minutes à pied avec du sable fin et les vagues amusantes pour les enfants. Tout est propre et très bien équipé, à recommander et à revenir l’année prochaine 👍
Stayed 12 nights in Jul 2021

10/10 Excellent

SJOERD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, good quality, service minded

Very nice, big and clean hotel. Wonderful staff and very service-minded. 1 week is enough, although very nice hotel, I was glad I could leave it again and see something different. To be honest, that’s the same experience I have with most all-inclusive. The all-inclusive menu could be a little bit more exciting, and for some reason, the juices are way too strong (need 4 times as much water, but they checked it, and it should be ok, according to Greece standards). Coffee is just boring. Couple of things that could be improved: keep the “children” swimming pools open a bit longer, accidents do happen in children pools - clean it straight away, too long lines for drinks and ice-cream.
Stayed 7 nights in Aug 2020

8/10 Good

Sabine, Dieppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La nourriture au top Les installations piscines au top Proche de la mer Aucune visites proposées Assez éloignée d un village typique
Stayed 5 nights in Oct 2019

8/10 Good

BSL, Boulogne-Billancourt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très convivial avec pas moins de 10 bassins, de grands buffets à volonté où l'on peut déguster des pâtes, des pizzas, des viandes grillées, des poivrons grillés...et des desserts assez crémeux ou des pâtisseries au miel, des fruits frais. Le restaurant propose un grand choix mais l'intérieur est bruyant notamment à cause du bruit des lourdes chaises sur le carrelage.Boissons chimiques (coca, sodas en poudre..), pitas et pizzas disponibles également toute la journée au snack. Ma chambre était plutôt grande et calme avec une décoration très sommaire et la salle de bain était peu aérée et constamment inondée car douche non délimitée. Sinon les toboggans, l ensoleillement, le mini disco, l accès gratuit au tennis et la plage située à proximité sont des . Très bien avec des enfants.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Hyvä, monipuolinen ruoka. Ystävällinen henkilökunta. :) Mahtavat ruokalatilat. Hyvä vesipuisto. Hotellihuone tarvitsisi päivitystä. Kylpyhuoneen kuivaamiseen kaipasimme lastaa, koska lattia usein märkä ja vesi ja hiekka kulkeutuivat huoneeseen.
Stayed 6 nights in Oct 2019

10/10 Excellent

Jeff, Vancouver

Liked: Cleanliness, property conditions & facilities
Great facilities, the kids loved it. Only minor issue with the kids club, could use some more engaged staff.
Stayed 7 nights in Oct 2019

8/10 Good

Igor

Liked: Property conditions & facilities
Disliked: Room comfort

Отдых с семьёй в конце сезона, октябрь 2019.

Из плюсов, большая и чистая территория, много бассейнов и водных горок, хорошая анимация и приветливый персонал. До моря минут 5 пешком. Большая столовая, отличная еда, очень вкусная и разнообразная. На баре у бассейна подают отличную пиццу и шаурму, очень рекомендую! Из минусов, это долгое заселение, не удобный матрас (чтобы не сказать хуже), плохая уборка и отсутствие душевой кабинки в ванной, весь пол становится мокрый и ужасно скользкий. Полотенца и постели за 6 дней не меняли, а просто протирала влажной тряпкой пол и то не всегда и не везде, балкон вообще не убирали. Есть много прокатов машин рядом с отелем и цены умеренные. Так-как далеко до остановки и автобусы ходят не регулярно, то машина на прокат это лучшая альтернатива и единственная возможность куда-то попасть не завися от общественного транспорта.
Stayed 4 nights in Oct 2019

8/10 Good

Svein Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super for families with children

We had a relaxing stay, where the 3-year old LOVED the water parks and the pools, and the fact there was always some food she could eat. We liked the quality of the food, and the variety through the week was enough to keep us from getting bored with the food. There are plenty of activities for children, so if you don't want to, you don't need to leave the hotel. If you do want to leave, it's only a short taxi ride to the Aquarium and a dinosaur park (We only visited the aquarium). We could have walked, but that was too hot for us. There is a shopping street in walking distance with a descent super market and some bars and shops. Hotel staff is friendly and helpful, the hotel is recently upgraded and the distance to cross the entire complex is maximum a 3 minute walk, so it's easy to get around.
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean with many pools and water parks for all the ages. It was near the beach and in the village. Nice food and all the day and nice staff. Some rooms are old and need renovated.
Stayed 2 nights in Aug 2019

8/10 Good

HG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: - Good for families with young children - Many swimming pools with water slides - Good food in All Inclusive restaurant - Friendly staff - Clean Not like: - Family room is poorly decorated - Poor quality food in Asian a la cart restaurant - Many items not included and are to be paid extra, like swimming pool towels, beach beds, etc. - Animation is nice for small children, but good animation for adults is missing. - The drinks were not fruit juices but were tasting like instant made with sugar
Stayed 7 nights in Aug 2019

10/10 Excellent

Seyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vänligt för barnen trevligt bemötande
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Το πάρκο, το φαι, το προσωπικό και η φιλοξενία ήταν φανταστικα
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilettes du self négligées au niveau entretien, avec des portes qui ne ferment pas ou mal...
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Globalement bien, le personnel très accueillant et sympa. Activités proposées à améliorer et entretiens de l’établissement aussi à améliorer.
Stayed 7 nights in Jun 2019

4/10 Poor

christelle

Disliked: Staff & service, property conditions & facilities, room comfort
A l arriver facture pour mon fils âgé de 12 ne le 14 décembre 2006 hors sur le site propose jusqu a 12 ans gratuit coût de la facture 54 euro j ai trouvé cela inacceptable
Stayed 2 nights in May 2019

8/10 Good

Gaoussou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les animateurs et l’ambiance étaient très bons.
Stayed 6 nights in Oct 2018

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly hotel. Only 1 negative is excursions, they were not advertised however the receiption desk staff were more than happy to help when asked.
Stayed 6 nights in Oct 2018

8/10 Good

DomDom, Clamart - France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon rapport qualité/prix. Plutot orienté falmille avec des enfants. Nourriture variée et de bonne qualité. Il faudrait ajouter des patins aux chaises car cela amplifie le bruit des salles du restaurant principal... Le personnel est aimable et souriant pour peu qu’on leur dise bonjour et qu’on parle avec eux. Dommage que certaines populations de clients se comportent mal, mais cela se retrouve maintenant partout helas.
Stayed 6 nights in Oct 2018