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Quality Inn & Suites

2.5 star property
Hotel in Hesperia with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Exterior
SureStay Plus Hotel by Best Western Hesperia sits in the city center, offering a contemporary retreat from urban bustle. Guests start their day with continental breakfast before exploring the on-site mall or choosing between two refreshing pools for a cooling dip.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

About the neighborhood

Map
12033 Oakwood Ave, Hesperia, CA, 92345

Getting around

  • Victorville Station - 13 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 58 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬5 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Los Toritos - ‬9 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Quality Inn & Suites

Hotel in the city center, remodeled in 2020
You can look forward to free continental breakfast, a shopping mall on site, and laundry facilities at SureStay Plus Hotel by Best Western Hesperia. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool along with pool umbrellas
  • Free self parking
  • Express check-out and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 68 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch LED TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Similar properties

Property amenity

Econo Lodge Hesperia - Victorville I-15

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,002 reviews
The price is AED 293
AED 323 total
includes taxes & fees
19 Oct - 20 Oct
Econo Lodge Hesperia - Victorville I-15

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Shopping mall

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

TRICITY INN

Frequently asked questions

Does SureStay Plus Hotel by Best Western Hesperia have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is SureStay Plus Hotel by Best Western Hesperia pet-friendly?

Yes, SureStay Plus Hotel by Best Western Hesperia allows dogs (limit 2 total). There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Hesperia?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Hesperia?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Hesperia?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Plus Hotel by Best Western Hesperia located?

Located in the heart of Hesperia, this hotel is within 1 mi (2 km) of The Mall of Victor Valley, Scandia Family Fun Center, and Cinemark Victorville 16. Desert Valley Hospital is 2.7 mi (4.3 km) away.

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Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 239 out of 622 reviews
Rating 8 - Good. 171 out of 622 reviews
Rating 6 - Okay. 91 out of 622 reviews
Rating 4 - Poor. 45 out of 622 reviews
Rating 2 - Terrible. 76 out of 622 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Solid stay at a good price.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Easy check in & out & breakfast ❤️
Stayed 1 night in Aug 2025

8/10 Good

Imran

Liked: Staff & service
Parking avaliable
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff is extremely nice and attentive.
Stayed 3 nights in Aug 2025

4/10 Poor

Chalayah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty furniture, dirty sheets and dirty stairwells.
Stayed 2 nights in Sep 2025

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
All around good place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Candice

Clean
Stayed 1 night in Jul 2025

4/10 Poor

TERESA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was rude and unprofessional the room wasn’t clean there was clothes in the bathroom left behind from previous guest. Carpet was dirty and I got bitten by bed bugs.
Stayed 1 night in Sep 2025

2/10 Terrible

Miguel

Disliked: Amenities
Rooms need to be update, old beds dirty carpet i will not stay here again
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 1 night in Jul 2025

10/10 Excellent

jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Lonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meh it was basic
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the surprise extra fee
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice. We never used the pool or ate breakfast. It was conveniently located and affordable. The carpet was sticky in places.
Stayed 4 nights in Apr 2025

6/10 Okay

Jamison

Liked: Cleanliness, staff & service
Fine for what we needed but not a place we would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel breakfast was excellent 👌
Stayed 1 night in Jul 2024

10/10 Excellent

dana

Liked: Cleanliness, amenities
Our room was clean and the breakfast in the morning was great
Stayed 3 nights in Aug 2024

8/10 Good

John

It was a restful stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the staff was great. The location seems to attract vagrants, and they can be a little scary late at night.
Stayed 1 night in Mar 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk manager helped make my stay very pleasant. Thank you.
Stayed 4 nights in Mar 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great just had partying neighbors other than that we really liked it
Stayed 1 night in Feb 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager claimed that they cannot reschedule incorrectly dated booking and that I need to reach out for actual reimbursement to Expedia, that they will be able to correct the error. Meanwhile to sleep the night I needed to pay separately, directly at the hotel. Then they refused to return money for the wrongly booked date to Expedia. Thwy made me pay twice for one room, scumbags.
Stayed 1 night in Jul 2025

10/10 Excellent

Irene

Liked: Staff & service, amenities, property conditions & facilities
The laundry facilities were very convienent
Stayed 2 nights in Dec 2024

6/10 Okay

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Every night we were there, there was a lot of noise in the parking lot, people speaking very loud and having a party. There was always someone seating in the stairwell smoking .
Stayed 2 nights in Apr 2025

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy club and motorcycles nearby
Stayed 1 night in Feb 2025