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"I don’t even know why they have a staff because you have to do everything on a kiosk in the lobby. I didn’t feel safe by punching in all my important numbers right there so we could walk up behind me and steal my numbers my phone number, my birth date, etc. the kiosk spit out your key card , so I didn’t really interact with the personnel at all When I ask them a question they seemed bothered"

"Very good hotel. Clean convenient, staff very helpful.highly recommended "

"It was a wonderful experience i love it and want to come back thank you "

"Good location and breakfast is amazing."

"Very clean and quiet. <10 min walk to Heidelberg Hbf train station. Bed isn't super comfortable but you'll be too tired to care."

"Nice location at train station and easy transportation to the sights."

"The hotel was very beautiful and clean and it was very close to shopping and restaurants and connected to a shopping mall and it was easy to get around. It was a perfect spot and the front desk host were very polite and welcoming. I would stay here again"

"I stayed one night at the Leonardo Heidelberg hotel. Room was very clean and comfortable. I liked that they had a coffee machine in the room, and the complementary bottle of sparkling water was very nice touch. As I had an early flight, I can not speak to their breakfast. Parking was a reasonable 8 Euros, although free self-parking is usually what I look for in a hotel. Overall a recommended choice to visit Heidelberg."

"We were very happy with our stay. Next time we will be staying there again"