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"Nice location ,but windows were really filthy bathroom could be updated,understaffed for evening meal ,but food was nice ,as was the breakfast,"

"Excellent place to stay. Very local to shops, bars and restaurants. "

"Location is very good and hotel is well run and clean "

"Great location. The stack is loud but can’t be helped we slept well anyway. Mattress is comfy and great selection of tea/coffee. Bad points: I asked for my room to be cleaned and it wasn’t. The shower water doesn’t fully drain away causing the bathroom floor to flood every time you use it. The condensation in the room was terrible. Window ledges soaked and mouldy. For the price I personally wouldn’t stay again. From the reception it looks great but rooms need a lot of work. There is plenty of better hotels in central Newcastle for a better price. "

"No AC unfortunately as the room was way too warm even with the thermostat turned right down. Room was clean and compact."

"Very tired from, not cleaned particularly well, staff pleasant centrally located"

"Stayed for 1 night room only. Kettle didn’t work but too late to do anything about it. Reported it to reception on the way out and got a small apology. No offer of a cuppa. "

"Room was nice Breakfast was ok not the best you could tell it had been sitting there a while. Coffee machines weren’t working "

"Shop near by had nice food nice staff , clean room staff where very good and friendly Air conditioning working well. environment. Accessible nice holiday sport "