"A gentleman at the front desk was quite rude. We booked two rooms, and neither of them had heating, even though the outside temperature dropped to 2°C at night. In addition, the doors and windows were not properly sealed, making the rooms even colder.
The next morning, for our second night’s stay, we requested either extra blankets or a space heater. His response was, “Well, this is not my hotel...”
After some back and forth, we eventually received both blankets and a space heater at late afternoon. It appeared that the hotel did not have enough space heaters for all the rooms, which seemed to be the real reason the front desk staff was reluctant to provide one.
Will not recommend to stay there."
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