Hatago

3.0 star property
Comfortable ryokan with spa services and 24-hour front desk

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hatago

Hot springs
Deep soaking bathtub
Exterior
Lobby sitting area
Interior
Reviews
9.4

Exceptional

Popular amenities

  • 24/7 front desk24/7 front desk24/7 front desk
  • SpaSpaSpa
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
3330-20 Motojuku, Higashiagatsuma, Gunma-ken, 377-0933
  • Popular LocationKaruizawa Toy Kingdom36 min drive
  • Popular LocationHoshino Onsen Hot Spring44 min drive
  • Popular LocationKaruizawa Prince Shopping Plaza49 min drive

Room options

Japanese-style room (Open Air Bath) Nagai-juku

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Bidet
Deep soaking bathtub
  • River view
  • Sleeps 6
  • 6 Twin Futons

Japanese-style room (Open Air Bath) Ozasa-juku

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Washer/dryer
Spring water bathtub
Bidet
Hair dryer
  • River view
  • Sleeps 6
  • 6 Twin Futons

Japanese-style room Seseragi-kan

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Washer/dryer
Bidet
Hair dryer
Daily housekeeping
  • Sleeps 5
  • 5 Twin Futons

Japanese-style room (Portial Open Air Bath) Yasuragi-kan

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Spring water bathtub
Bidet
Hair dryer
Private bathroom
  • Sleeps 8
  • 8 Twin Futons

Similar properties

About the neighborhood

Higashiagatsuma

Hatago is located in Higashiagatsuma. Hoshino Onsen Hot Spring and Karuizawa Prince Hotel Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Shima River and Yubatake. Yagura no Jindaisuki and Minobara Flower Garden are also worth visiting.

What's nearby

  • Karuizawa Toy Kingdom - 36 min drive
  • Shiraito Falls - 40 min drive
  • Hoshino Onsen Hot Spring - 44 min drive
  • Karuizawa Prince Shopping Plaza - 49 min drive
  • Karuizawa Prince Hotel Ski Resort - 50 min drive

Getting around

  • Sakudaira Station - 58 min drive

Restaurants

  • やまと屋八ッ場本店 - 15 min drive
  • 浅間酒造観光センター - 16 min drive
  • かない亭 - 20 min drive
  • きこり - 24 min drive
  • 村上家釜めし - 19 min drive

About this property

Hatago

Property highlights
Take advantage of an indoor mineral hot spring (onsen), 2 coffee shops/cafes, and a garden at Hatago. In addition to a library and a restaurant, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Free train station pick-up, hot springs on site, and coffee/tea in the lobby
  • A front-desk safe, concierge services, and luggage storage
Room features
All guestrooms at Hatago offer perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Refrigerators, free extra beds, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip train station shuttle

Food and drink

  • 1 restaurant and 2 coffee shops
  • Coffee/tea in common area(s)

Things to do

  • Hot springs
  • Spa services

Family friendly

  • Free rollaway/extra beds
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • In-room massage
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hatago Inn Higashiagatsuma
Hatago Higashiagatsuma
Hatago
Hatago Ryokan
Hatago Higashiagatsuma
Hatago Ryokan Higashiagatsuma

Frequently asked questions

Is Hatago pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hatago?

Self parking is free at this property.

What time is check-in at Hatago?

Check-in start time: 3 PM; Check-in end time: 5:30 PM. After-hours check-in is not available.

What time is check-out at Hatago?

Check-out is at 10 AM.

Where is Hatago located?

Situated in Higashiagatsuma, this ryokan is within 12 mi (20 km) of Yanbafurusatokan rest area, Yamba Dam, and Agatsuma Canyon. Akaiwa Community Center is 11.8 mi (18.9 km) away.

Hatago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very antique setting, awesome food. Staffs are very nice. Pay attention to the hot springs. Only “medicine hot springs” are the natural ones. The others are just hot water.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jay, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredibly helpful and friendly. Hotel is breath-taking and truly is a time portal to another era while still having modern necessities and comforts. Strongly recommend seeing this hotel at least once. 5/5 love!
Stayed 1 night in Sep 2018

8/10 Good

CHAOLING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a wonderful place for a getaway. Room, food and service was wonderful. Will definitely be going again soon!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
従業員の方々の対応のみ最高でした。
従業員の方々の対応のみ最高でした。 再度訪問する事は無いでしょう。
Stayed 1 night in May 2019

10/10 Excellent

kazuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
時間も忘れる最高の旅行になりました。
Stayed 1 night in Sep 2018

8/10 Good

AKIHIDE

満足でした
とても立派で重厚な素敵な建物でスタ ッフの対応も非常にやさしく丁寧でした。 ただ水回りの臭いが気になりました
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

tzu ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a wonderful stay
A wonderful stay. But the dinner is a little too much.
Stayed 1 night in Feb 2018

10/10 Excellent

Cheung Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both The breakfast and dinner are extremely delicious and special with the traditional Japanese taste. The ingredients are fresh and good quality and delicately prepared by the highly skillful chefs. What a wonderful experience. The room is clean, onsen is comfortable and special with the view of the adjacent river. Staffs are very helpful . Don’t miss the museum inside the hotel which got lots of collections and definitely worth taking a look. The only disadvantage is the location which is very far away from the tourist site . The road is quite difficult to drive . I made some mistake and take some time to reach the hotel and almost missed the dinner. Remember to have extra traveling time to get to the hotel
Stayed 2 nights in Dec 2017