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"Such an amazing experience, I would give more than 5 star I would! I travel frequently and usually stay at Hilton hotels, but staying at Ark Hotel was an unexpectedly wonderful experience far better than what I’ve received at many branded chains lately. Hilton, in particular, feels increasingly franchised and impersonal, with some staff seeming entitled and disconnected from what true hospitality should be. At Ark Hotel, I was warmly welcomed by Supervisor Riad and the amazing team Kiya, Thristarn, Zainabu, and the evening crew Kingsley and Samuel. They all went above and beyond to make my stay exceptional. Their caring, professionalism and attention to detail truly stood out. A special thank you to the awesome supervisor Riad, who was the reason I initially booked the Hotel. And a heartfelt shoutout to Kiya and Jordan—they are the reason I kept extending my stay. I was only supposed to be there for two nights, but ended up staying much longer because they made me feel genuinely cared for, not just like another guest. I was hesitant at first, but I’m so glad I gave Ark a chance. The amenities are top-notch, the environment is safe and peaceful, and I haven’t slept this well in years—literally got a full 10 hours of rest, which never happens! Ark Hotel has truly raised the bar. I’ll definitely be back, and highly recommend it to any traveler looking for a hotel that truly understands hospitality. "

"My husband and I had a room with a view of the River Thames, we were so pleased. Great location and hotel. Would re use this hotel again."

"Small rooms but clean, great shower and comfy bed. Lovely location with lots of restaurants and bars within easy walking distance. Would definitely stay again!"

"Excellent location. Staff very helpful amenities were great as well !"

"Very cool, contemporary hotel in a great location! Room was fantastic with great views over London. Large comfortable bed and huge TV, Superb bathroom and very good breakfast!"

"Proximity to Stansted Airport - a short (covered) walk from Arrivals area"

"Enjoyed my stay here. "

"Clean with very friendly staff, quick check in, great breakfast facilities and i love the peace of the coffee garden"

"Easy to find, straight off the tube & you're there. Very clean, tidy & welcoming. Room was small but very well equipped and had everything you needed."