"Great staff. Excellent hotel"

"Room was lovely and clean. Wonderful air conditioning that was really appreciated in this current heatwave! Staff were very friendly and accommodating from check in to breakfast to checking out Enquired about leaving our luggage at the hotel before check in, as we arrived in Cardiff at around 11.15am and was really surprised that we were allowed to check in and a room was ready for us. This made such a difference to our stay. We were able to freshen up before going out to explore...