Dolphin Bay Hotel

2.5 star property
Hotel in Hilo with free parking

Choose dates to view prices

The Dolphin Bay Hotel, near the water, offers a peaceful retreat with practical touches. Guests appreciate the laundry facilities, WiFi in rooms, and luggage storage. The serene garden and attentive staff consistently earn positive reviews from visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Ceiling fan
Separate bedroom
Hair dryer
Shower/tub combination
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Separate bedroom
Ceiling fan
Hair dryer
Shower/tub combination
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Ceiling fan
Separate bedroom
Hair dryer
Shower/tub combination
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
333 Iliahi Street, Hilo, HI, 96720

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.9 km
  • Coconut Island Park - 4 min drive - 3.1 km
  • University of Hawaii at Hilo - 4 min drive - 3.4 km
  • Rainbow Falls - 4 min drive - 3.1 km
  • Port of Hilo - 5 min drive - 5.3 km

Getting around

  • Hilo Intl. Airport (ITO) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪The Temple Bar - ‬6 min walk
  • ‪Puka Puka Kitchen - ‬11 min walk
  • ‪Hilo Town Tavern - ‬8 min walk

About this property

Dolphin Bay Hotel

Hotel near the bay
Dolphin Bay Hotel provides amenities like a garden and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Barbecue grills, tour/ticket assistance, and concierge services
  • A front-desk safe, luggage storage, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Dolphin Bay Hotel offer amenities such as free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchens, refrigerators, and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

This property is closed from November 1 2025 to October 13 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Is Dolphin Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dolphin Bay Hotel?

Self parking is free at this property.

What time is check-in at Dolphin Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Dolphin Bay Hotel?

Check-out is at 11:00 AM.

Where is Dolphin Bay Hotel located?

Situated in Hilo, this hotel is within a 10-minute walk of Hamakua Heritage Corridor, Kalakaua Park, and Mokupapapa Discovery Center. East Hawaii Cultural Center and Naha Stone are also within 10 minutes.

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Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 443 out of 672 reviews
Rating 8 - Good. 176 out of 672 reviews
Rating 6 - Okay. 28 out of 672 reviews
Rating 4 - Poor. 12 out of 672 reviews
Rating 2 - Terrible. 13 out of 672 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-maintained and well-managed small hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Abhilash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property just outside the Hilo downtown. Lots of walkable restaurants, bars and shops, and very friendly staff willing to help you out with just about anything you need during your stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay and restful night. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Nice clean room
Stayed 4 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, nice room.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hilo, loved the free banana bread for breakfast!
Stayed 1 night in Jan 2023

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joyceleane

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room in a convenient location, full kitchen, and friendly, helpful, professional staff. We loved Dolphin Bay!
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation to Hilo!

Very friendly staff, location was quiet and out of the way, but close to downtown shops and restaurants.. coffee, fresh banana bread and papaya were great!
Stayed 4 nights in Jan 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay very pleasant staff

We had a nice stsy the people were very nuce and helpfull.
Stayed 4 nights in Feb 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated this cosy comfortable apartment. It has a complete functional kitchen, sitting options, and a lanai with a garden view. Morning coffee and fresh banana bread was a treat. It's a short walk into town.
Stayed 3 nights in Nov 2024

8/10 Good

Estella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind. Banana bread was awesome. The location is quaint Hawaiian style with a beautiful garden out back.
Stayed 1 night in Jul 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful.
Stayed 1 night in Jul 2022

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place - super friendly staff, fresh banana bread in the AM, and fresh papaya too. We had the family suite, and found it to be very comfy. Wish we could have stayed longer than one night.
Stayed 1 night in Mar 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, it was just right size. Easy to get to, near the bay and restaurants. Morning coffee, banana bread and papaya. Easy check in, parking available, room with kitchenette, clean and staff were wonderful. Would stay again when visiting the area.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Great papaya in the morning.
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, quiet in a sleepy neighborhood. Easy access to Rainbow Falls. Beautiful surroundings!

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this cute hotel! The place is so beautiful! The staff is super friendly and helpful! We may revisit soon!
Stayed 2 nights in Aug 2022

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, but very clean, and we loved the family suite with room for 5 of us and a small kitchen. The staff was very friendly, and the free banana bread and fruit was delicious.
Stayed 2 nights in Apr 2023

10/10 Excellent

Leslee

Liked: Cleanliness, staff & service, amenities
Very friendly and relaxed vibe. The grounds were stunning. The hotel is a little dated but clean
Stayed 1 night in Jul 2022

10/10 Excellent

Ricardo

Liked: Staff & service
We loved everything about this property, very well maintained, clean and accommodating from the owners to the staff. My visits to Hilo will always be at the Dolphin Bay Hotel. Thanks to everyone.
Stayed 2 nights in Apr 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Cute little hotel with a beautiful garden. Homemade banana bread and fresh papayas every morning. Owners and workers are very friendly. Room was very clean well kept and perfect for what we wanted. Would stay here again.

8/10 Good

Marcel

Liked: Staff & service, property conditions & facilities
Old place no AC but nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Gordon

Liked: Staff & service, amenities, property conditions & facilities
Lush gardens Managers Verna and Tom are wonderful and the rooms have everything you need Old timey feel is a plus Opie the cat was an added plus Walkable to farmers market etc

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the cutest little hotel! It’s like staying with friends or family. The staff is SO nice and the grounds are beautiful. Very well maintained and clean despite being retro. Loved the hot coffee and banana bread each morning and even enjoyed Obie the cat coming in to stay with us one night.
Stayed 3 nights in May 2024