Find all hotels by Fortune Hotels in Himalayan North from AED 156

"We have spent over 78,000 rupees for 4 rooms and once I booked the rooms the hotel contacted me and asked me what we needed for my mums accessibility needs. We have even emailed the hotel prior to ask for either a raised accessible toilet seat / commode. I was told that they had wall mounted toilets whilst I was already on the way to the hotel and had set off on a 7 hour journey when they contacted me whilst I had no wifi. I sent pictures of the toilet seat that was required for my disabled mother. Once we arrived at the hotel they said they could not accommodate this. They asked for a further INR 21,500 for an accessible room that didn’t have the height of the toilet seat that my mother required in the emails prior to my stay. I only booked this hotel as it was advertised as being wheelchair accessible and disability friendly. Ishant the front desk member of staff said he could provide a commode for a total of 5500 rupees which is around £50 gbp sterling. This I find disgusting when we expressed our needs as soon as the 4 rooms had been booked. Firstly as if another disabled customer visited this hotel next week how would they then assist this disabled customer with the same disability if they have no interest in keeping a raised toilet seat / commode on the hotel grounds. Secondly when I asked to speak to a manager for the front of house office this was refused. We were told to visit the restaurant to spend time there whilst they were trying to sort out the toilet seat c"

"Excellent responsive staff! "

"Room was not properly cleaned when I got into it and then housekeeping never came for two days until I went to front desk to complain despite them saying they come every day at 5 pm. The hotel was very noisy The restaurant had good food bu The staff was very variable The doa treatments were rudimentary given all the Ayurveda in India The location was far from the main beautiful sites in Rishikesh and not in a walkable area "

"Maharaja Room is big but no windows, bathroom has terrible design, quality of sheets and towels is like a two star hotel. Front desk person is quite unfriendly. I will not stay there again. Will not recommend it to any of my friends. It’s a two star, not a four star hotel. "

"The stay was amazing. The rooms were spotless, staff was courteous, all amenities were provided and breakfast was delicious. We would definitely visit again. "

"Absolutely beautiful property"

"Everything was above our expectations. Loved it"

"Rooms are good "

"Excellent hospitality. Excellent Location. Improve Gym."