"I love everything that was a really great customer service. They help me a lot, but I have a question. I forgot one of those jacket. I don’t know if they can send them to me to the United States please"

"急遽の予約でしたが、部屋も綺麗で広く、スタッフも対応もよかったしフレンドリーでした。"

"Upon our arrival, we were upgraded to a suite which was wonderful. Drinks and nuts at the bar were very good. However, it was odd that we had to ask if it was open, and reception had to call for the bartender. The bartender didn't ask if we wanted more drinks either; he brought us the tab and left. Pretty disappointed as he also didn't clean up a dirty table. Staff were friendly when we needed something as we did need a fan. Now I realize we had very hot days but our room really never did...