"Fantastic place to stay for my first time in Japan after being in Tokyo. This place receives forwarded luggage, staff are very helpful/kind, the property is easy to navigate, and the shuttle system was great. The shuttle was very helpful getting back and forth from the station. Also, they have a cell phone at the station to call for the shuttle so no need to worry if you don’t have a Japanese phone number. Would stay again and recommend it to foreigners wanting to have a Ryokan experience. Get the half board option because the food was amazing!"