Find all hotels by Independent in Hinterzarten

"Great staff and location but the hotel decor was very dated. It’s in desperate need of modernisation "

"For the price you pay, it’s not bad. The decor may need an update, but the pictures online are true to form. My only real gripe was the plastic mattress protector on the obviously new mattress- you’ll wake up in a pool of sweat in the middle of the night. Nevertheless, I still give my overall experience 5 stars because of the hotel’s staff. They went above and beyond to help me from restaurant reservations, what points of interest to see, and even printed several documents I needed for me. At the end of the day, a hotel is really just a fungible service - a bed to sleep in. The difference is service. I would definitely recommend. "

"Great hotel! "

"Saubere"

"Big pleasure "

"When i asked for toothbrush ,and sewing kit through the phone the lady answered me exactly go and bring for your self from the reception, i told her i am unable now to go down she said you to have to collect it by yourself self we dont have anybody to bring it to you. When i went down she didnt find and said wait i will send it with someone, she even didnt say excise me or sorry for that. Stuff was very bad, taught unfriendly "

"very nice staff, clean and spacious rooms"

"The room was nice and tidy, and the area was great. The customer service was extremely slow. We did not get an email about how to check in and had to call up to get access to the room. After 3 days of emailing around to various people, I finally got in contact with someone, but still yet to receive a check in email. There was also reference to a folder in the apartment that supposedly had check out instructions, this did not exist either. "

"Really good value hotel, especially for a solo traveller. Room was a decent size and was clean, staff were very helpful. Car park was a decent size but some of the parking was atrocious so I couldn’t always get a space. Only thing I would change is having a kettle - I did miss morning teas! "