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"We were thrilled with this hotel from our arrival. We were met at the door by an amazing employee, who helped us with our luggage, helped us get checked in, brought our luggage to our room quickly, and was such a pleasure. The rooms are clean and very spacious, but you can tell that the hotel is older. The "stand-up" shower was very small, but there was shower capability in the tub that worked for my husband. The breakfast was nice, but very "English", which limited choices for Americans. All said, we were comfortable and enjoyed our stay, and would stay there again."

"The room and bathroom were basic in the extreme but were very cheap, would pay more for a better room away from the traffic noise. A bonus to find a pool and games room, and a good bar, so facilities more than expected. Good breakfast and full marks for service, friendly and helpful."

"nice area, friendly staff, very clean hotel"

"Great location for coach and rail stations"

"Excellent service at check in room good shower bath perfect No replacement coffee milk toilet rolls after being cleaned Breakfast cold "

"Small but comfortable room Ideal location "

" Big, clean, quiet room. Convenient location with plenty of free parking."

"The staff were very helpful as it was our first visit to Southampton. The room was clean and met our needs. Thank you."

"Nicely renovated room with ocean view. "