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"I like staying here a few times a year. The staff are fantastic, they are great about storing luggage, there is a pool, it is near a number of places to eat, I always sleep well here. Great beds, big lovely bath tubs, and good tea options. I will always return here. "

"Lovely Hotel on fantastic grounds. Clean room and all areas of the Hotel. Staff were great throughout, helpful & friendly. Olivia in the restaurant was brilliant, really good service. "

"Very well posioned for the airport. Really comfortable and friendly thankyou"

"The room was clean and comfortable and staff were great. I believe it is important that guests know that the shower and toilet is separated from the bed with frosted glass. This is not always a comfortable situation to be in as one is too exposed "

"Spa was amazing. Very central ,very near shops and restaurants. "

"Everything excellent clean and comfortable. The only exception was a non working above sink lamp, a shower head holder that did not hold the shower head in place."

"Centrally located so close to all the action."

"Definately NOT a 5 star hotel. Rooms in massive need of updating, and the spa also. The Spa when we went was very messy, paper cups and peoples slippers/robes on floor scattered about. Looks like in need to some TLC. Visited Bath many a time and far nicer places to stay in my opinion, especially for the price. Building is beautiful, breakfast was as expected, check in fine, staff lovely, location ok 10 min walk into centre - just desperately needs some updating. "

"Excellent staff - very friendly and helpful. "