"High hopes for the room, but when we got there the toilet wouldn’t completely flush. After repeated requests, it was seen to and flushed better the next day. We used the lobby facilities in the mean time.
At 10:45 the first night, the fire alarm went off and were told to exit the building. By the time we were dressed and ready to leave, a staff member came through and said someone set off the alarm smoking in the stairwell. At 12:41am the alarm went off again. This time we got up and dressed and walked down 12 flights of stairs . Guests were all in the lobby along with the Atlanta fire department. After a while we all went up the elevator to our rooms.
The alarm went off a total of 8 more times through the night until 8:45 the next morning. It was cut off before the voice demanded us to leave the building, but the damage was done. No sleep. To their credit our room was comped for that night.
Breakfast was good. Nice choices but we sifted coffee grounds through our teeth.
Staff play video games on their phones loudly. The best workers were the valet staff. "