Hirashofuku Onsen Vacations

"Rom spotless. Excellent polite, helpful staff."

"Clean room, great location "

"The pool wasn’t open (and we chose this hotel because it had a pool). The distance to the train station was incorrect."

"Awesome hotel for the price. Really close to Kyoto Station."

"This hotel is very well located across the Kyoto Station. I communicated with the hotel about arriving early in the morning and leaving my bags there before returning to officially check in after 3 pm. Upon arrival, the feeling was pretty unwelcoming. Out of the 2 front-desk receptionists, the older male looked highly unwelcoming upfront. After learning about my early arrival and need to leave my bags there for a few hours, he refused to take them as promised before. After I explained to both...

"The staff were very friendly and helpful. The rooms were nice, clean and maintained. We didn't eat at the hotel so we can't comment. Otherwise it was a nice place and easy to get to. I would recommend the location."

"Overall, we had a pleasant stay and did not experience any major issues. One area that could be improved is the level of warmth and friendliness from some of the staff. The front desk team and especially the breakfast staff were professional and efficient, but a more welcoming and personable approach would further enhance the guest experience. The breakfast itself was good and offered a satisfactory selection. While there was nothing wrong with the food, the presentation felt somewhat basic and...