Trust Hotel is located in Hiroshima City Centre, a neighborhood in Hiroshima, and is near a train station. Hiroshima Castle is a notable landmark, and travelers looking to shop may want to visit Kamiyacho and Marina Hop. Looking to enjoy an event or a game? See what's going on at Mazda Zoom-Zoom Stadium or Hiroshima Green Arena.
Located close to Hiroshima Castle and Kamiyacho, Trust Hotel provides a free breakfast buffet. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
A 24-hour front desk, a TV in the lobby, and luggage storage
A vending machine, multilingual staff, and a porter/bellhop
An elevator
Guest reviews give good marks for the breakfast
Room features
All 109 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
Separate tubs/showers, bidets, and free toiletries
42-inch LCD TVs with premium channels
Coffee/tea makers, heating, and daily housekeeping
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Limited onsite parking
Height restrictions apply for onsite parking
Food and drink
Free buffet breakfast available daily 7:00 AM–9:30 AM
Things to do
Spa services
Conveniences
Elevator
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Spa
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 197
Front entrance ramp
3 stairs to reach property
Well-lit path to entrance
More
Designated smoking areas (fines apply)
Shared microwave
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste
Entertainment
42-inch LCD TV
Digital channels
Premium channels
Food and drink
Coffee/tea maker
Free bottled water
More
Desk
Guidebooks/recommendations
Iron/ironing board (on request)
Laundry detergent
Local maps
Safe
Slippers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
Guests will receive smart lock details
This property doesn't offer after-hours check-in
Access methods
Staffed front desk, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
TRUST HOTEL Hotel
TRUST HOTEL Hiroshima
TRUST HOTEL Hotel Hiroshima
Frequently asked questions
Is Trust Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Trust Hotel?
Limited spots are available.
What time is check-in at Trust Hotel?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.
What time is check-out at Trust Hotel?
Check-out is at 10:00 AM.
Where is Trust Hotel located?
Located in Hiroshima City Centre, this hotel is within 2 mi (3 km) of Mazda Zoom-Zoom Stadium, Kamiyacho, and Hiroshima Castle. Hiroshima Green Arena and International Conference Center Hiroshima are also within 3 mi (5 km). Hiroshima Station is 8 minutes by foot and Matoba-cho Station is 12 minutes.
Trust Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Easy walk from the station, approximately 10minutes. Convenient stores nearby and lots of food options near the station. I tried the capsule room and it was very roomy. I had a pleasant night as the other guests were also courteous and noise was kept minimal.
We're family of 4 pax and really glad to stay at Trust Hotel. Good value, clean room, spacious (extended makeup space from shower/bath room) for a family of 4 pax, nice breakfast, not aware there's a hot spring in facility, definitely an extra value added :)
Breakfast was a surprise as we didnt know it’s included in the room rate automatically. Sad thing is we didnt notice the onsen till day of check out. Would love to come back again.
Only two walking blocks from the train station.
This is the neatest, cleanest, smelling good, Hotel in Japan.
The bedsheets look so clean as if they where new.
Miguel
Stayed 1 night in Oct 2023
4/10 Poor
Yin Yu
27 Aug, 2023
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Internet cafe with the private room is better than this hotel room. Doors are super goddamn loud and it doesn’t show that door in the pics. I feel very unsafe with the room because literally anyone can sneak in if I’m not there but they have CCTV at least at the hall way.
Room is very dusty at the vent window.
A good base for a couple of days in Hiroshima. Just a 5 minute walk from the train station and the tour buses. Nice tidy simple hotel. Staff were really helpful especially when planning the day ahead.
Mark
Stayed 2 nights in Jul 2023
6/10 Okay
Morio
Traveled with family
19 Jul, 2023
Reasonably close to Hiroshima Station. And it's an easy walk to reach the hotel. It's perfectly fine for a short stay.
The location was great - very close to the train station. The facilities were super clean and in nice condition. The staff were nice. I stayed in a cabin room with shared bathrooms. While everything was nice, the rooms had no soundproofing. I could hear people open and close their screens, snore, walking in the hall, rummaging through luggage, etc all night. Next time I stay, making sure I’d have comfy ear plugs