"Some of our ski equipment was missing after the staff unpacked our car. We spent hours of our morning searching the ski room, our car, the room trying to search for the missing items. The hotel staff was of NO assistance at all. In the end, we had to find a remedy for THEIR mistake and were offered NO compensation for all the problems and valuable time we lost on the slopes. It was an extremely disappointing experience, especially for a hotel of this price category."
"The staff at this hotel, both Reception and at Breakfast, were excellent. Very friendly and willing to assist when required. This hotel is so well located in the centre of Oberstdorf. You could not ask for better. We had a large bedroom with an excellent shower and toilet facility. Nevertheless, two areas to point out. This hotel does not have a lift and therefore is a problem for less physically able personnel. Although we had a large bedroom with all the usual bits and pieces,...
"No water in the room, only one set of towels despite booked 2ppl, battery of remote control broken, no soap in the shower, door to staircase broken, elevator not stopping in the ground floor,... All these small things sum up to having made it quite unpleasant for the amount of money paid"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.