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"The decor was just beautiful. Very modern. The staff were great, all very helpful and friendly. Great location. Our room was perfect. I could have stayed a lot longer. The onsen was wonderful. The only complaint would be that if you have expensive French champagne on the menu, keep it in the fridge! Especially on NYE. But other than that, this hotel is one of the best hotels I've stayed in."

"This was a gorgeous hotel. Everything was beautiful and thoughtful. So close to everything. Free craft beer every afternoon, excellent breakfast, beautiful pjs and washer/dryer in the rooms, onsite onsen and local arts and crafts throughout. A wonderful hotel in a spectacular town. The snow made everything even more magical"

"Pool was enjoyable. Breakfast was filled with choices"

"Clean, modern, amenities, well located… Highlight was the spa on 9th floor. Recommend."

"The recent high ratings across the board speak volumes. I can only add to the same and say that it’s an excellent hotel with extra large rooms, comfortable bed and an unbeatable location right across the station. Breakfast is limited but freshly made and of high quality. Complimentary drinks, sake and tea are a nice touch. Highly recommended! "

"The best"

"An amazing hotel with everything you could possibly want. The perfect mixture of comfort and convenience - even has a karaoke room and souvenir shop! We loved our stay. "

"Clean, spacious room, very friendly staff"

"Very well located "