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Ciao SaiGon Hotel & Spa

4.0 star property
Hotel connected to the convention center in Ho Chi Minh City with a full-service spa

Choose dates to view prices

Photo gallery for Ciao SaiGon Hotel & Spa

Front of property
Outdoor pool
Free toiletries, hair dryer, bathrobes, slippers
Lobby lounge
Minibar, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Room service
  • Housekeeping
The current price is AED 119
AED 142 total
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin with Window

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Deep soaking bathtub
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite Double with Window

Minibar, in-room safe, desk, blackout drapes

Suite Double with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
Bathrobes
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double with Window

Deluxe Double with Window | Minibar, in-room safe, desk, blackout drapes

Deluxe Double with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
Private bathroom
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room with Window

Minibar, in-room safe, desk, blackout drapes

Family Room with Window

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
Bathrobes
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
1 Dong Da, Ward 2, Tan Binh District, Ho Chi Minh City, 700000

What's nearby

  • War Remnants Museum - 6 min drive - 5.3 km
  • Dong Khoi Street - 7 min drive - 6.0 km
  • Ben Thanh Market - 7 min drive - 6.4 km
  • Bui Vien Walking Street - 8 min drive - 6.4 km
  • Saigon Zoo and Botanic Garden - 8 min drive - 6.4 km

Getting around

  • Ga Tau Go Vap Station - 8 min drive
  • Saigon Railway Station - 17 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 4 min drive

Restaurants

  • ‪Bia hơi Hà Nội - ‬2 min walk
  • ‪Phở Gà A.G - ‬2 min walk
  • ‪Chef Mamma's - ‬11 min walk
  • ‪Quán Ngon Hà Nội - Lẩu Bò Riêu Cua Sụn Sườn Sân Bay - ‬1 min walk
  • ‪Nhà Hàng Đất Tiên Sa - Đống Đa - ‬1 min walk

About this property

Ciao SaiGon Hotel & Spa

Upscale hotel near Dong Khoi Street
At Ciao SaiGon Hotel & Spa, you can look forward to a garden, dry cleaning/laundry services, and a bar. Indulge in a massage, a facial, and a body treatment at Ciao Spa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a sauna and a hot tub.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-in, and an elevator
  • A banquet hall, concierge services, and wedding services
Room features
All 60 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 40-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Lobby

First Hotel

  • Breakfast included
  • Spa
  • Kids pool
  • Parking included
8.0 out of 10, Very Good, 1,000 reviews
First Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 2,016 buildings
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 26 2024 to December 31 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Ciao Saigon
Ciao Saigon Hotel Ho Chi Minh City
Ciao Saigon Hotel
Ciao Saigon Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel
Ciao Saigon Hotel & Spa Ho Chi Minh City
Ciao Saigon Hotel & Spa Hotel Ho Chi Minh City

Frequently asked questions

Does Ciao SaiGon Hotel & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–7 PM.

Is Ciao SaiGon Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ciao SaiGon Hotel & Spa?

Self parking is free at this property.

What time is check-in at Ciao SaiGon Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Ciao SaiGon Hotel & Spa?

Check-out is at noon.

Does Ciao SaiGon Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.

Where is Ciao SaiGon Hotel & Spa located?

Located in Tan Binh, this spa hotel is within a 15-minute walk of Parkson CT Plaza, Hoang Van Thu Park, and Pho Quang Pagoda. Vietnam People's Air Force Museum and Gia Dinh Park are also within 1 mi (2 km).

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Ciao SaiGon Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 92 out of 254 reviews
Rating 8 - Good. 109 out of 254 reviews
Rating 6 - Okay. 29 out of 254 reviews
Rating 4 - Poor. 14 out of 254 reviews
Rating 2 - Terrible. 10 out of 254 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

The only thing I thought the hotel lack was the breakfast menu was very small and the hotel pool hours were very short. You could not come home after a day of shopping and relax in the pool because it close so early.
Stayed 4 nights in Mar 2025

8/10

Only stayed overnight waiting to transit to another flight so was very conveniently located close to the airport
Stayed 1 night in Aug 2024

10/10

The staffs are friendly and helpful.
Stayed 3 nights in Sep 2024

8/10

Breakfast was not impressive
Stayed 1 night in Feb 2025

8/10

We like spacious rooms and quiet
Stayed 1 night in Aug 2024

10/10

Close to the airport
Stayed 1 night in Apr 2024

8/10

Quiet area. Good environment
Stayed 1 night in Aug 2024

8/10

We stayed there for one night. There was nothing fancy, just a basic hotel, clean, comfortable, and with excellent staffs. We would stay again and recommend it.
Stayed 1 night in Mar 2024

6/10

Everything ok or very good, but the one thing I don’t like beca It is look like they’re cheating me, when I’m looking the hotel, the pictures they’re show very nice ( because they have another with the same name or they’re the same) and the pictures I saw very nice, so after i ready booking, they sent me another one. That ok . I’m very easy person.
Stayed 1 night in Mar 2025

8/10

Decent hotel but it doesn't look like a 4 stars hotel.
Stayed 1 night in Apr 2024

4/10

The name of the hotel says “spa”, but there is no spa or services. Also the breakfast was only omelette, coffee and water. The hotel has mole, I got very sick there.
Stayed 1 night in Feb 2024

2/10

waste from previous guests was still in the room. no more use this hotel.
Stayed 1 night in Mar 2024

6/10

Small room surrounding area felt unsafe. No food availability at night and no food service close
Stayed 2 nights in Oct 2022

8/10

I found it very difficult to cross “trường sơn” street if walking around the area because the whole long street has no cross street light for pedestrians.

6/10

The room condition was under standards. There were signs of water damages on walls, ceilings and bathroom cabinet. Shower’s drain was blocked and there were sharp nail under the room carpet next to the ceramic floor. We report them to the receptionist, hopefully these will be fixed. On a positive note however, restaurant staff was very polite and responded carefully to our request. Choices at breakfast are limited to 2.
Stayed 1 night in Jul 2024

2/10

The room was absolutely disgusting and would not recommend to anyone. Glossy photos hides the dust and uncleanlinesses overall. Don’t waste your money staying there. Reception was also very rude
Stayed 1 night in Nov 2022

6/10

Staff speaks Poor English, no spa, won’t allow masseuse to room,terrible food nothing westerners would eat. This is why the hotel restaurant had no people in it. Took 3 hours for the AC to cool the room and staff didn’t understand me when I complained. We left a day early and paid for another hotel losing one nights payment just to be comfortable.
Stayed 2 nights in Oct 2022

6/10

Overally, the hotel is clean and quite near the airport. However, breakfast is quite poor. Food and Beverage staff is not friendly. I booked 1 single room and 1 double bedroom. For double bedroom, he said I will have 3 voucher only for breakfats whileas it’s supposed to be 4 voucher. I didn’t like to argue with him at the restaurant. My single room added my 2 years old son. And my double bedroom is for my brother’s family which has 3 people. The F&B staff said he is flexible for me by adding more noodle in my soup so my 2-yr-old can share with me. My son will not be allowed for breakfast. My family is 4 adults, one 11-yr-old girl and one 2-yr-old boy but there are 5 breakfast voucher. Moreover, the evening receptionist looked not welcoming. Security guards are the nicest staff overal.
Stayed 1 night in Jul 2024

8/10

Front desk and restaurant Staff are super friendly and professional, quick to respond to requests, rooms are clean and efficient. Be prepared for a hot room when you first get in, The AC took a couple of hours to cool the room, but once it’s on, it works perfectly. Don’t plan to bring durian back to the hotel as requested by staff. Breakfast menu is the same every day, and you can request different dishes If you want to. There are free instant coffee tubes and tea bags but ramen noodle is not free , hotel should have been more clear on stuff that is left on counter, whether they are free or charged. Location is so close to the airport, and surrounding areas have many eateries and coffee shops. I wanted to return to this hotel later for 5 more days and asked if they would honor the same rate but they refused. I then booked a 8.2 hotel 2 minutes away and got a much lower rate than my previous rate at Ciao. They’re losing my business and missing out on my loyalty and patronage.
Stayed 3 nights in Apr 2024

10/10

깨끗하고 가성비 좋습니다.
Stayed 4 nights in Mar 2025

8/10

目の前にカフェ
Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

10/10

가족룸을 예약하여 이용했습니다. 룸 컨디션이 생각했던것보다 좋았어요. 직원분들도 전부 친절했습니다. 로비직원들도 전부 친절히 잘해주었습니다. 옥상 수영장도 좋아요 조식은 뷔페가아니고 주문형식입니다. 공항근처라서 비행기 소음이 심할줄알았는대 전혀없습니다. 걸어서 5분거리에 일식집 한식집 있습니다.
Stayed 2 nights in Jan 2025

8/10

Servicen varctoppen. Bra personal.men dem tycker att dem borde införa bättre frukost paket. Annars var allt toppen
Stayed 4 nights in Jan 2025