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Castle at Palms at Waikīkī

2.0 star property
Hotel with an outdoor pool, near Ala Moana Center

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Photo gallery for Castle at Palms at Waikīkī

Exterior
Studio, Partial Ocean View | Balcony view
Studio City View | Balcony view
Studio City View | Balcony view
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pool
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Studio, Partial Ocean View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • 25 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Condo

Condo | Exterior

Condo

Highlights

Air conditioning
Dining table
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Shower/tub combination
Microwave
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
1850 Ala Moana Blvd, Honolulu, HI, 96815

What's nearby

  • Ala Moana Center - 10 min walk - 0.9 km
  • Waikiki Beach Walk - 12 min walk - 1.0 km
  • Royal Hawaiian Center - 14 min walk - 1.2 km
  • International Market Place - 19 min walk - 1.6 km
  • Waikiki Beach - 3 min drive - 1.9 km

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 28 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 26 min drive

Restaurants

  • ‪Duke Paoa Kahanamoku Lagoon - ‬3 min walk
  • ‪Tropics Bar & Grill - ‬3 min walk
  • ‪Tapa Bar - ‬3 min walk
  • ‪GOOFY Cafe & Dine - ‬2 min walk
  • ‪Hilton - ‬3 min walk

About this property

Castle at Palms at Waikīkī

Hotel near Ala Moana Center
Close to Waikiki Beach Walk and Royal Hawaiian Center, Castle at Palms at Waikīkī provides laundry facilities, a restaurant, and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self parking (surcharge), smoke-free premises, and beach towels
  • A water dispenser, an elevator, and a 24-hour front desk
  • ATM/banking services, a nature reserve, and tour/ticket assistance
Room features
All guestrooms at Castle at Palms at Waikīkī have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers, and phones

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 36.65 per night)

Food and drink

  • A restaurant

Restaurants on site

  • IHOP

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 36.65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number GE-020-791-5008-01, 260120030267, TA-020-791-5008-01

Property is also known as

Castle Palms Waikiki
At Palms At Waikiki Honolulu
CASTLE at Palms at Waikīkī Hotel
CASTLE at Palms at Waikīkī Honolulu
CASTLE at Palms at Waikīkī Hotel Honolulu

Frequently asked questions

Does Castle at Palms at Waikīkī have a pool?

Yes, this property has an outdoor pool.

Is Castle at Palms at Waikīkī pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castle at Palms at Waikīkī?

Self parking is available for USD 36.65 per night.

What time is check-in at Castle at Palms at Waikīkī?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Castle at Palms at Waikīkī?

Check-out is at 11:00 AM.

Where is Castle at Palms at Waikīkī located?

Located in Waikiki, this hotel is within a 15-minute walk of Fort DeRussy, Ala Moana Center, and Waikiki Beach Walk. Royal Hawaiian Center and International Market Place are also within 1 mi (2 km).

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Castle at Palms at Waikīkī Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 6 out of 21 reviews

8.2/10

Cleanliness

6.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Great place to stay, very central.
Stayed 4 nights in Jul 2024

10/10

Very good location but poor , location is great , near all markets .
Stayed 9 nights in Nov 2024

10/10

Service very nice & helpful. Room clean. Ideal location!
Stayed 3 nights in Oct 2023

10/10

Overall a nice stay. The room was of a nice size and sufficiently appointed. Check-in was easy enough of a process. Although it was a private unit within the larger hotel complex, in only a few circumstances would this be noticed. Location wise, I felt as though it was convenient for my needs. Good water pressure, firm bed.
Stayed 5 nights in May 2024

8/10

All went well.
Stayed 14 nights in Nov 2023

10/10

We stayed Dec. 4-14 and enjoyed our comfortable accommodations. Location was excellent, and our 9 nights affordable. Our room was a little dated, but clean, and beds very comfortable. Our room overlooked Ala Moana and the pool and had partial ocean views. You could hear traffic at times, but it didn't bother us much. Small tub/shower, but good pressure. We also appreciated the affordable laundry facility. We would definately stay here again.
Stayed 10 nights in Dec 2023

2/10

The bed was broken
Stayed 7 nights in Jan 2024

2/10

I would advise patrons to book directly with Aqua Palms and NOT Castle Vacations. I incurred an absurd key service charge of $36 for locking myself out of my room and to have the front desk code me a new key to get back in. This policy does not apply to guests who book through the Aqua Palms. The customer service experience also seemed to be indifferent towards the comfort and convenience of my stay, as the staff told me to take up any issues with the 3rd-party Air B&B vendor who manages the unit I stayed in. I would not book via this vendor again.
Stayed 3 nights in Jul 2023

2/10

Overall the stay was pleasant, but be warn you will probably not receive what you are booking. The online description is very deceiving. We thought we were booking a two bed room but when we arrived it was only one bed an a futon. No where on the description where it said the room only has one bed. When we contacted property management, they informed us there was nothing they can do and that the beds were only a suggestion/request. Our party was very frustrated that we only had one bed to share. If that was the case we would have booked at a different hotel. In addition the room is managed by a third party, making it very inconvenient if any questions arose.

6/10

It’s ok
Stayed 7 nights in Nov 2024

10/10

Stayed 7 nights in Jun 2024

8/10

Stayed 11 nights in Mar 2024

10/10

Stayed 10 nights in Jan 2024

2/10

Stayed 7 nights in Dec 2023

8/10

Stayed 4 nights in Nov 2023

2/10

Stayed 4 nights in Nov 2023

6/10

Stayed 1 night in Oct 2023

2/10

4/10

L hôtel nous a relogé dans une chambre pour 3 alors que l on était 4 , en rajoutant un lit de camp sans matelas Heureusement que le service client d hôtel.com a été génial et a pu nous reloger
Stayed 3 nights in Aug 2023

10/10

Great room. Convenient and well kept.
Stayed 4 nights in Jun 2023