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"Whenever I have a layover at Heathrow terminal 5, I stay at the Sofitel. The rooms are clean, comfortable, well appointed. The staff is incredibly friendly, and you can’t beat the convenience to catch your flight the next morning."

"Great staff "

"Room was lovely fully met our needs location is perfect anf staff were very friebdly ajd accommodating. We didnt use the resturant for evening meal however breakfast was one of the best weve had away "

"had a wonderful stay overall. The room was clean, comfortable, and well maintained. What truly made the experience special was the staff, especially Widnel. He was genuinely kind, professional, and always smiling. He went above and beyond to make sure everything was perfect and made us feel very welcome from the first moment. His positive attitude and attention to detail really stood out. Thank you, Widnel, for such a lovely experience you truly made our stay memorable. 🌟"

"Stayed a night before flying home. Pleasantly surprised with this place. Would stay again."

"Very good "

"Room was spotless and complimentary breakfast was great with plenty of choice"

"Would definately stay here again. Breakfast and amenities excellent. Wonderful staff and one waiter in particular, Luis, was very kind and helpful to my disabled husband. Highly recommended!"

"Outstanding stay here. The hotel is lovely, so clean and new. The breakfast in particular was fantastic, a full fresh selection and lots of gluten free options. Honestly everything was great, staff were all exceptional and the facilities were also fantastic. "