Search Aparthotels in Hook Island

"Our room had a cockroach the first night. (We travel a lot and understand this is possible in the tropics) however I called housekeeping and the front desk everyday to get the room fogged or sprayed. They promised each day but were non responsive. Never showed up. Water was turned off 11-3 in our room one day. We got the paper notification under our door saying it would happen ( received the day after the fact) Asked to have rooms cleaned anytime before 1 each day. The only day they were there was checkout day. There was same garbage in the hall for the first 3 days. Property is dated. The guest services were polite and good with the bags at check in and out and the beds were well made each day. People were pleasant however, it seemed like lip service so we just stopped asking. I even sent an email. Hotel view is spectacular. Beach is lovely. With the exception of the bell boys the service was underwhelming "

"Fabulous 4 night trip to Hayman. Just the most beautiful scenery and grounds and a very friendly staff. We enjoyed the excursions snorkeling and seeing Whitehaven Beach. We initially had a lagoon room which we didn’t love so we upgraded to a second floor room overlooking the pool. They were very accommodating. Used the gym and ate at all the restaurants. We also enjoyed the great acoustic guitar player each night. "

"Spacious rooms and quiet location. Breakfast could have included more food options and food wasn’t always hot. Great front desk team. Having laundry facilities in the room was a real plus. A wonderful spot we would happily return to on another trip."

"Beautiful "

"Clean room /great staff/ located minutes away from the Cruise Whitsundays passenger port . Nice pool "

"Lovely location. Fun pub. Remodeling. Happens. But started too early and was impossible to sleep through it."

"Great place to stay was well equipped in the kitchen bed was comfortable just nice and relaxing "

"Really terrible! I could ignore the previous guests towels hanging up drying on the porch, the shower not cleaned, but I couldn’t ignore that the bed had bedbugs!!! For the price of the room, I would expect a minimum of a clean bed, I could feel them crawling and biting me all night. I spoke with a staff member the next morning and they said they would investigate and call me back…of course no return call. I guess the next guest will have the same problem! I moved to Airlie Beach Hotel for a fraction more cost, but wonderfully clean and I had a great sleep! Definitely not returning!"

"Beautiful view from the balcony, nice staff keeping the room clean and tidy, can’t wait to get back "