Find all hotels by Relais & Chateaux in Horb am Neckar

"We were hesitant to write a review of our experience staying in this hotel, however i feel this must be known for future guests if they are considering staying in this hotel. We were told on the day of arrival that they don't have hot water, and heating system has broken down. We were also told we were the only 2 guests in the hotel. The owner of the hotel replied he doesn't know when this will get fixed and most likely will be after we leave. We found it hard to believe, as a running business this cannot be fixed as soon as possible, or fixed on the same day. We endured 3 nights and 4 days showering with cold water. There was no heating system and we were given a portable heater only. On our last day we were leaving, we learned he was expecting guests with a young family arriving the same day. It was clear from that day we felt fooled and cheated by the owner for purposely turning the heating system off as we were the only 2 adult guests there in the whole hotel. We thought to ourselves surely the guests with young children will require hot water and heating. After reading the most recent review its seems obvious our thoughts were right, the owner can't be bothered to turn on the water heating system for us because we are only 2 adult guests, maybe to save money. There was no mention of no hot water or heating system from the young family so i would assume it was turned on back for them, very dissapointing for us and in a way has spoilt our stay."

"Ontbijt ok maar elke dag hetzelfde. We hadden een kamer in het bijgebouw. Er zijn echter bouwactiviteiten in dat deel. Heb je in de nacht geen last van maar niet prettig als je een paar dagen een stad bezoekt. Op loopafstand van het centrum en je kan er parkeren maar helaas niet elke dag want het restaurant en de bouwmensen gebruiken die ruimte ook."

"Very cute spot with spacious rooms, a comfortable bed and a nice breakfast."

"Everything was perfect"

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"Nice rooms, very clean, good restaurant and great staff!"

"Clean attractive and comfortable room. Hotel is near the train station and a short walk in to the historic centre."

"Absolutely lovely hotel in the black forest. Breakfast was amazing. "

"Very friendly welcome and pleasant room. However the noise from the lift was very unwelcome and went on until midnight. We were in room 41 first after reception and also had noise from other guests as they passed our door. Otherwise a very nice hotel and lovely buffet dinner and breakfast."