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"Die Klimaanlage war ausgefallen und unser Zimmer hatte eine Raumtemperatur von 28*C. Man erklärte uns, dass das fehlende Bauteil fehle und nur schwer beschaffbar ist. Ohne große Diskussion hat man uns als Ausgleich ein kostenfreies Getränk an der Bar angeboten. Das fanden wir korrekt und respektvoll. Überhaupt waren alle Mitarbeiterinnen und Mitarbeiter an der Rezeption sehr sehr freundlich. Da fühlte man sich wirklich als Gast und herzlich willkommen. "

"We arrived at 5:15 and there wasn’t anyone to check us in. The property description said the reception would be staffed. We had the get a construction worker to call the number that was on the door. The property was under construction. It was very noisy when we arrived. The rooftop terrace was not finished. The rooms had very basic amenities. When we asked for soap to wash our hands in the bathroom, we were told there was no soap. Very unsanitary. In the pictures, coffee and tea packets were shown but none were in our room. There were no hangers in the closet, and no trash can in the bathroom. Also, please make a note that rooms do not have air conditioning. But even though the description says a no smoking premises, people were smoking near the door and the smell carried down the hallway. I would not stay here again."

"Placed in a quiet neighborhood with good public transportation connections "

"Comfortable room not far from old town and train station.Was able to check in a little earlier than 3pm"

"Descent spot, 10 min walk from train and restaurants. Couple of vending machines and Pizza Maker outside. "

"This is a lovely place and right in the middle of town. Our room was updated and spacious. We will return. "

"We liked the hotel for it's cost, location to shopping and restaurants, and the train station that allowed us to explore Hamburg. The staff was friendly and helpful and we were thankful to secure a late checkout(cost) since we were boarding our cruise in the late afternoon on a Sunday. We stayed for 2 nights. The room had a mini refrigerator and a work area. The room was very spacious and clean. "

"The hotel is very comfortable, quiet and away from the noise.The check-in process was very quick.The receptionist Ibrahim Fouda was smiling, friendly, and so cooperative"