Search Cottages in Horsell

"I booked The Lakehouse Apartment for my wife and myself to stay while we were visiting our daughter around 10 minutes drive away. It turned out to be an excellent choice and the accommodation suited us well. We were particularly impressed by the wonderful view of the lake in the grounds and local wildlife as well as the rural views. The owner lives onsite and was very helpful. The apartment is off the beaten track in a tranquil location and we would have no hesitation in re-visiting should we...

"Communication from the owners was poor right up until the day of check in. I made contact a few days before we were due to stay, to understand the process of check in. After reading my messages, they totally ignored them and we had to call the night before to make sure that our booking was actually in place. The property itself was spacious and clean, but unfortunately there was no love put into this place at all. The decor was bland and uninviting and minimal to say the least. The chest of...

"This was a perfect find. Communication great, the host is a pleasure to deal with. Great space and super-quiet. A lovely place to relax. Highly recommended "

"We had absolutely no heating. I tried several times to contact the owner by email, messenger and by phoning her. No reply. I had been in contact with her regarding check in via email and messenger, I even sent a photo of the temperature in the house. 10 degrees. I had to source 2 radiators myself, which a kind neighbour lent us. I would like a refund for our inconvenience "