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"The room was clean but we and an end room with a weird barn type door type to the bathroom that was hard to open and close and poor lighting in the room. Last year the breakfast was included and this year it cost $15 per person plus $10 for parking. We had to find out later that there was free parking on the street and the lot next door. The much appreciated ride to the track and back was still available and walking distance to town was also a plus."

"Perfect stay. Loved the staff and clean facility"

"The room was clean and the staff were very pleasant and helpful. We had a nice view of the lake. There was a Murphy bed and foldout sofa. The Murphy bed was adequate but fairly hard. We weee there for the Arkansas Derby so the town was very full and neighbors were very noisy. I still would stay here again."

"Hotel appeared recently renovated. Room was clean and comfortable. Only issue was with the service and food when ordering dinner at their “restaurant”. "

"Upon checkin we asked if there was a nice room or upgrade available as I’m Hilton Honors and Expedia Gold, she said no, they were full and she proceeded to issue us a room that was horrible, with three windows on the second floor that started at the hotel AC system and a dirty brick wall.. that was all we saw and heard with workman outside the window at 8 am.. we ate at the rooftop restaurant which was mediocre at best.. the valet staff was very good, other than that, I would say this was one of the worst hotel rooms we’ve ever overpaid for.. this hotel should NOT be in Hilton’s Elevated “Tapestry” Collection, it’s very old and run down. Bathrooms are TINY.. plastic showers! Huge disappointment and we will never be back.. "

"Horrible pet smells in all hallways. Rooms needed major updates. "

"Clean rooms; excellent breakfast that had variety each morning; convenient location "

"Staff was amazingly, friendly and accommodating"

"Great location for all the amazing things in Hot Springs, AR!"