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"The staff were great, the location is fab with the town, restaurants and bars all within walking distance. The room was big, clean and comfortable and breakfast was a good mix of fruit, pastry, cooked and continental, we couldn’t fault it. My only point for improving would be more water pressure for the shower…, but it was hot."

"Stunning hotel, the rooms are incredibly spacious and the staff are so friendly!"

"Very happy to receive a room upgrade. First time in 40 years of hotel stays. As usual the staff are helpful, polite and friendly. The room was well presented and clean. The chocolates were enjoyed by both of us, thank you. Only small issue is the WiFi was very poor. We're booked in again later this year "

"Excellent service from check in to check out. Rooms were spotless. Minor issue with heater swiftly resolved by night staff. Excellent breakfasts, well stocked and replenished as appropriate. Top value stay, and would return and highly recommend."

"Excellent hotel slight issue with the plumbing in the room but staff moved us without an issue "

"Very comfortable room and the hotel is in a perfect location to explore York. The fridge in the room was a perfect addition as it meant we could bring some drinks and snacks into the room and keep these chilled. The breakfast was lovely with lots of options for everyone. Also liked being able to help yourself to tea bags/coffee when needed "

"Rooms lovely and staff all very nice and helpful "

"Yes"

"Great service in the bar and pub food quick and freshly cooked. Staff helpful all around the hotel"