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"The staff was exceptional. They were very friendly and helpful. The entire place was exceptionally clean. The beds were very comfortable. "

"The customer service is outstanding! The staff behind the counter and the guest services have been so helpful. The location is right in front of a tram stop, public transportation is free for guests. We will definitely stay here again!"

"This is a very convenient hotel. The room facilities may not be luxurious, but they are well-equipped and clean. The staff are friendly, and the location right next to the station makes it easy to go anywhere. The breakfast food is fresh and healthy. Highly recommended"

"Excellent staff and vey clean. Zero usb or usb-c plugs available in the room. Otherwise a perfect experience."

"Very impressive hotel. Easy to navigate and get around, breakfast wasn’t massive however enough to fill you up! Staff were very helpful and attentive. Closest train station is a very short drive with cheap parking or about 25 min walk for anyone needing to use it. The room was very nice however only a small fan so did get quite warm at night. Overall was a very good stay with no complaints ."

"Lovely staff. Clean hotel. "

"It’s everything one would expect from 4 star business hotel. "

"What a unique building and worth the experience. The breakfast included was great, friendly staffs, and the hallways are quiet. "

"I highly recommend that everyone should look beyond the big expensive city of Basel and look into Germany for accommodations. Although this hotel had slightly outdated décor, one can see that this hotel, and it's staff, have a lot of pride in their work place, and they offer great service. My room was spotless, had all the necessities except for air conditioning but thankfully, it was a cool enough night that it wasn't necessary. The hotel offered a plentiful and fresh breakfast buffet that was fit for a king. Everything was wonderful at the Carathotel. I really commend the staff that was very welcoming."