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"Found the hotel to be very relaxed with a pleasant atmosphere. All staff were friendly and helpful. The room was impeccably clean and of a good size. The bathroom was as new and again lovely and clean. Appreciated the kettle and the limited supply of teabags and coffee. Had to ask reception for milk but that was no problem and they were happy to provide a little jug of milk. The location was pretty central with the shopping centre very close by. Loved our short stay here and would highly recommend. Thank you!"

"What a fabulous, family-run hotel, in a brilliant location. I had a great few days skiing and using the spa. The food was excellent and the room very comfortable, but the highlight was the personal approach of the amazing team, led by Christina, who made sure to know her guests and understand their needs perfectly. There's so much to do and you're made incredibly warmly welcome. Look forward to trying the Michelin-starred restaurant on my next visit!"

"Very clean room, lovely staff, ski-in/ski-out."

"Firstly, the hotel itself is exceptionally well designed. The layout, the interiors, the artwork, the pools and lounges, and the overall attention to detail are genuinely impressive. Every element feels thoughtful and beautifully executed, creating a really special atmosphere. When we arrived, we received a fantastic welcome. The reception team greeted us warmly with a glass of sparkling wine, collected our luggage from the car, brought everything to our room, and even took our ski equipment down to the ski room — something we’ve never experienced before. It immediately set the tone for a wonderful stay. On our first evening, the service was again outstanding. Your staff were incredibly attentive, and they introduced you to us as the owner. When you kindly came over to our table, I confess I didn’t fully realise who you were in that moment, and I’m a little disappointed in myself — had I known, I would have loved to speak with you properly. From a customer-service perspective, what you’ve created here is extremely impressive, and I would have enjoyed telling you that in person. I run a software business in London, and I would be extremely happy if my customers’ experience was anything close to what we have experienced here. A few members of your team I would like to give special mention to are Anna at reception; our waitress, whose name I regret I didn’t catch but who I believe is Slovakian; the Greek barman; and the gentleman who I assume is the restaurant or front-of-hou"

"Lovely hotel!!! Amazing staff and food and the spa and pools are exceptional!! We will be back! "

"Room was large and clean. Great dinner after a day of skiing"

"The hotel was really beautiful, new and designed in a modern and cool way. the room was spacious, comfortable and the kitchenette was accessorized with everything we needed for cooking. The hotel spa was also very great, we enjoyed it. The reception clerks were really nice, helpful and patient with our many questions, especially Amelie."

"Great view."

"Wow, why why why did I book only one night here? Everything was so good. All rooms - everything - is completely new, spacious, clean, and the owners are so nice! We arrived after a very long day and were worried we would not find a restaurant. We discovered that out of 3 restaurants in Neder - one, and a very good one i might say, is INSIDE the hotel! Elva has a restaurant as part of the premises. I ordered Wiener schnitzel, my son Goulash, was perfect. The red wine we were recommended was also very good. Rooms are very equipped, nice terrace to watch the view and chill, and everything is spotless. Also price was cheap IMO relative to value. We will be back next year! "