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"Excellent "

"The room we were given was quite old and not well maintained. The bathtub/shower was very uncomfortable and didn't seem hygienic at all. The bathroom door didn't close properly. Overall, it lacked aesthetic appeal and the room was not romantic at all. It's a shame, because the staff are very friendly and knowledgeable, and you can see that they are aiming to be a nice establishment, but they still have a long way to go."

"good "

"The building is a bit old, and there was a water leak from the pipe under the sink, but when we reported it, the staff responded immediately and fixed it. The location is very convenient—within walking distance of the lively parts of town, yet quiet and peaceful. All of the staff were extremely friendly and kind. They also helped arrange a tour for us, even though we asked quite late in the evening, and they managed to organize it the same day. The evening before the final morning, we told them that we would be leaving earlier than the breakfast hours. When we checked out, they kindly prepared breakfast packs for each of us, including salad, a boiled egg, sausage, bread, butter, jam, a pastry, a banana, and a bottle of water. We are truly grateful for their kindness and hospitality. Thank you very much."

"Van Duc made our trip exceptional!!! He booked all our activities, was friendly knowledgeable and gave great recommendation's for places to eat and things to do/see. We have been to Vietnam 4 times now and he is by far the best help in a hotel/resort we have ever had "

"Staff was great. Changed room to a better view without a problem. Breakfast was delicious and the location was great. Fitness area dated but pool was beautiful."