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Top Hunan Hotel Reviews

Zhangjiajie Huatian Hotel

8/10 Good

"The main positive about this property are the staff and the location. The staff are very polite, professional and most of all personable and helpful. Major props to Crystal and Sunny. Nothing but good things to say about them. The hotel is also very close to Tianmen Mountain cablecar station as well as local restaurants and airport/train station as a result of being in the city center. The property itself is well maintained though quite old and main drawbacks is the fact that the property itself is old as well as the fact that people smoke within and outside the premises. This makes for a poorer experience otherwise I will give it 5 stars."

Hilton Garden Inn Zhangjiajie Wulingyuan

10/10 Excellent

"Excellent service, very clean hotel, I love the free laundry machines, and super helpful staff! From the moment I booked the hotel, Joanna the concierge contacted me about if I needed assistance with anything. I inquired about attraction tickets. She secured the attraction tickets for me and my family and notified me of the best days and times to attend the parks and events. Her attention to detail, responsiveness, and care made our visit stress free. From the moment we arrived she greeted us and escorted us to our room. Her level of attention and hospitality was exceptional and went far beyond what we expected. The whole staff was in fact very helpful and truly accommodating. I highly recommend this hotel."

Zhangjiajie XMAN Tianmen Resort

10/10 Excellent

"Our plan was to visit Tiannem mountain park. The hotel is so close to it. The staff was amazing since we have arrived at the hotel. They've such knowledge of the region, where, how and when to go to different places of Zhangjiajie. Since we had more time, the suggested us to go to the great canyon the next day. They provided a courtesy ride to Tianmen national park and they booked and arranged our trip to great canyon. They really went above and beyond. The room was very clean and well equipped with all the toiletries. Both US and Chinese power outlets were available. The breakfast was typically Chinese traditional. Really enjoyed it. We are really recommended this hotel."

Pandora Vista Retreat

10/10 Excellent

"This was a magical place to spend a few days. The room was superb and perfect for our needs and the location was idyllic high in the mountains. What made this stand out though was the superb Concierge who organised and booked all of our visits to the many attractions of the area. Transport, timings and tickets were all taken care of. It was like having your own travel agency. She was brilliant. Breakfast was fine but the restaurant was excellent and really good value. For a first time visitor to China it was a wonderful location."

Grand Hyatt Changsha

8/10 Good

"整体还算OK。作为长沙地区老牌一梯队酒店整体维护得很好。因为在高楼层所以大部分房间的视野都很开阔，浴室的设计很优秀，整体淋浴的体验也很棒，酒店的插电口适配大多数主流国家的电器使用。服务上，考虑到我们的时差问题，酒店也视房态为我们延迟了两个小时的退房。但是还是可以从一些细节上感受到酒店的年代感（甚至说是有提升空间的地方），例如床头柜靠墙的区域已经老化开裂（甚至掉屑掉渣），部分木质抽屉并不方便拉开。浴室带的立式小梳妆镜已经严重松晃动，浴室能闻到出租房会出现的下水道味，淋浴区地板的一些引水凹槽处清洁不是很彻底有些湿滑，客房卧室的地毯上可见一块很大的油渍/吐渍，以及浴室电动拉帘的指引按钮装反了，这些配件的老化或者细节问题其实会很大程度上影响酒店的整体质感（再搭配上药感很强的客房香氛会更突出酒店陈旧老化的感觉，这同样也会影响体验）。与设施相比，酒店的服务有更大的提升空间，例如以下一些细节：1.在我们办理入住时，负责帮助携带行李的工作人员可以先将行李暂时收归到礼宾部，或是将行李放置在视野范围内并告知我们，而不是默默将行李箱放置在我们身后遍匆匆离开了，这样我们不知道是要自己将行李拉上楼还是要把行李留在这个公共场所。2. 关于食品外卖配送上楼这一条相关政策酒店可以在入住时与房客交代好并且主动询问是否签署免责协议，而不是在外卖已经被配送到酒店，外卖员将商品交给礼宾部时才告知食品外卖出于食品安全考虑礼宾部不配送上楼，需要额外签署免责协议。不论是临时签署协议或是抽出身下楼自取，对于房客来说都造成了或大或小的不方便甚至行程耽误。整体来说这次的住店整体顺利，体验良好。"

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Top Hunan Hotel Reviews

Zhangjiajie Huatian Hotel

Hilton Garden Inn Zhangjiajie Wulingyuan

King Maker Grand Hotel

Zhangjiajie XMAN Tianmen Resort

Pandora Vista Retreat

Modena by Fraser Changsha

The Sky Gate Hotel

Hampton by Hilton Zhangjiajie National Forest Park

Grand Hyatt Changsha

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