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"Our stay was lovely at hotel Victoria, the reception staff were so kind, helpful and welcoming. Sometimes being a person of colour in Europe can be daunting but the hotel and Basel in general felt safe. Only slight feedback I would have is for cleaning, some used plates , mugs etc were not removed or cleaned and rubbish was not taken from the room ( we have accumulated it in a bag and placed it next to the dustbin as all of it would not fit in the bin). Bed and bathroom was cleaned so that was no problem. "

"The staff were very helpful"

"The gentleman working at the reception on the night of 12/21 and when we went back on 12/28 was kind and helpful. He helped us with parking considering we had a big van which was not easy to find parking for. The hotel in clean and accommodating."

"the energy was very nice and i felt like home. This for me is the most important value, and when i have that, then it’s perfect. "

"Clean great location walkable"

"Good location. Specifically chosen for the car parking that I needed. "

"Great location "

"Great service and the breakfast was excellent."

"Great, small & new hotel. Perfect for a shorter stay. It was very clean & tidy."