8/10
Treetop is a self contained unit accessed by some very steep steps. Paid £1200 for a 1 night stay. Shower jell container in bathroom was empty. Disappointment.
Access to food very badly organised. If you have not booked a restaurant reservation in the morning you will have no access to food.
Told by Perry at the Babydoll restaurant that despite there being many free tables they only have sufficient food in the restaurant to meet the morning reservations and no more. This is absurd for a restaurant that does pasta dishes and pizzas. This was at 6.30pm
When complained customer services on the phone said could find a reservation at the Garden Restaurant for 7.30pm but we would have to finish our meal within 30 minutes.Just unacceptable.
The park itself I like as it does appear to do a good job in the care of the animals.
Had a golf buggy to drive around the reserve but my wife and I did not use it as walking around on foot we preferred.
All the staff were very pleasant which includes Perry who had to defend their food / restaurant policy which is unacceptable. They need to revisit this policy on an urgent basis.
The food apart we enjoyed our stay
Kevin
أقام ليلة واحدة (1) في شهر يوليو عام 2025
