"Wonderful stay. Clean and with all the amenities you need. Great location. Privacy. Lovely pub with great food, super friendly. Had a small issue so we called Jonny who answered on the 2nd ring, talked us through the solution, and then gave us some tips on things to do. Great service. Highly recommend and we’ll be back in the autumn."

"Honestly website does not do the property justice it is absolutely amazing can not recommend enough. Never stayed anywhere as clean amazing housekeeping team just incredible"

"Unable to use hob. Hot water supply to bath poor Shower okay The description "near the sea" a bit misleading. Insufficient instructions and labelling with regard to bins and TV. Overall standard of property good and comfortable"

"I booked this apartment because the description said it was within walking distance of Sandwich town centre, and the map that was displayed prior to booking indicated it was located off Moat Sole in Sandwich town centre. It was only after I had gone through the booking process for what was a seriously expensive booking, a new address was provided for the property approx 1.6 miles away in Woodnesborough! I have restricted mobility and needed to be closer to the town so I asked if I could cancel....

"Room was very clean but this third party check in is for the birds. Foreign country / no available internet to look up info. Thanks to a lovely shop owner we were able to contact the host. He said he didn’t receive my info but I had sent it. What happened - who knows. So I had to resend it with the help of our wonderful shop owner friend! More to the story but I just want to forget the awful experience!"

"We left after just 4 hours because the property was nothing like the listing. The photos give a far better impression than the reality. Before arrival, I had to chase the host for check-in instructions as nothing had been sent. Even after calling, I was only given the key safe code. Later that day, after we’d already left, I received an email stating there was a £100 charge per pet, despite the Hotels.com listing clearly advertising “pets go free.” The property appeared to have had only...