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"Air conditioning in the room was not very efficient "

"Great customer service. They allowed us to check our bags until our flight later that day."

"Visited during San Fermin and the staff was excellent even with all of the activities going on. A little far from the festivities but right on the bus route and the staff was helpful in making sure you knew the bus schedule. Highly recommended. PS…staff also gave red scarfs complementary which was a nice touch."

"Staff was very friendly and accommodating. It was very convenient to have a restaurant onsite. "

"Amazing "

"This hotel is magical. The location is magnificent and the staff are extraordinary. The service is the best. It felt like home and we did not want to leave. "

"The rooms were great. Small, but perfect for 2 people. The service was out of this world. People are really nice. About a 20 min walk from Plaza Mayor. But 5 min from the train station. Very locally centralized."

"Great staff. Super helpful."

"Fabulous staff. Great location "