"It’s a cute house, but the living room—where we were supposed to sleep on the sofa bed—was very dirty. There were cobwebs and spiders everywhere: on the walls, electrical outlets, the TV, the ceilings, in the corners, on the sofa bed, behind it, etc. The same was true in the bathroom, with large cobwebs on the back of the toilet, in the shower stall, etc. According to our friends, the bedroom and the annex were quite clean. I wrote to Eddy-Britt about it, but didn’t get a reply."

"The photos and description of property does not match reality. The house showed multiple signs of neglect. Exterior: Mold, overgrown weeds, yard clippings laying around, and spider webs everywhere. Interior: Electrical outlets that were not properly finished, old and smelly sheets, stained mattress and pad, spider webs and life bugs on the wall, dirty windows, no towels, refrigerator did not work properly, small auxiliary refrigerator froze our food, flatware in drawers was mostly dirty,...